Audi Plano

I reasearched all cars in the Luxury Sedan class and ended up choosing the Audi A6. I shopped competing dealers and competing brands. The reason I purchased my Audi from Boardwalk is due to the dealer c ended up choosing the Audi A6. I shopped competing dealers and competing brands. The reason I purchased my Audi from Boardwalk is due to the dealer convenience (right off tollway) pricing(honored my supplier pricing from employer), flexibility of lease vs. finance, and the customer service from the sales staff. My Sales Associate Alex Feller was recommended to me by another customer as I was walking in the store for a test drive. Alex listened to everything I wanted and searched their inventory locally and nationally to find what I wanted by color and options. At the end of the day, they had what I wanted in a shipment that just arrived. I liked the A6, but I needed to spend more time in the car, so he arranged a half day test drive for me. This really helped me feel confident about my decision. When I was ready to purchase, Alex introduced me to both managers - Mitch & Jose, which then worked with us to answer any questions about leasing vs. financing. My trade in wasn't quoted as much as it had been elsewhere, but Mitch worked with me to make the price of the sale and trade in worth moving forward. I worked with Jeanette in the finance department and she was very helpful in explaining all of the steps along the way. I did have some difficulty with the difference in documents between sales and finance because they use different systems. Jeanette and the finance manager helped work through all the explanations though and I felt comfortable at the end. I purchased the service plan, so I'll have experience from the service department in the future. I was excited to hear that they have loaners, will pick up and drop off if necessary, and I like the free car washes too! More

Excellent service, agreeable, and understanding. Any and all questions were answered promptly and I was given great recommendations for car choices with my financial situation. all questions were answered promptly and I was given great recommendations for car choices with my financial situation. More

WOW! What a great experience! From the moment I walked into Boardwalk, I was treated with professionalism and courtesy. Craig Entis provided all the information needed for me to make my decision. Every into Boardwalk, I was treated with professionalism and courtesy. Craig Entis provided all the information needed for me to make my decision. Every step of the way, he kept me informed of the progress of my vehicle. He delivered the vehicle to my house and explained all functions and features of my new 2013 Q7. When I drove off the lot, I had a complete understanding of the vehicle operation. Thanks Craig! More

Debbie was great through out the whole process. She made the experience enjoyable and easy. The dealership was clean and everyone there was very helpful. Boarkwal Audi did not have the exact vehicle with the experience enjoyable and easy. The dealership was clean and everyone there was very helpful. Boarkwal Audi did not have the exact vehicle with the option I wanted on the lot. Debbie got on her computer and found one in route from Germany with the options I requested. She kept me up to date throughout the deliver and made sure to have it ready the day it came in. More

Great experience getting a brand new 2013 Q5 using a trade in and excelent attention by sales person Philip Asiedu. Friendly finance and service personal. trade in and excelent attention by sales person Philip Asiedu. Friendly finance and service personal. More

A wonderful buying experience!! The people with whom I had the pleasure of working during my recent car buying experience were all very pleasant and professional. Patient with me as I considered the lea had the pleasure of working during my recent car buying experience were all very pleasant and professional. Patient with me as I considered the lease vs. purchase option. From the first moment I was greeted on the lot to when I drove away - I could not have been happier with my experience!! More

Corey Small was great to work with, high energy and very knowledgeable. I ordered an Audi Q5 3.0T and based on his expertise, he helped me get the right color combination (exterior/exterior) based on what I knowledgeable. I ordered an Audi Q5 3.0T and based on his expertise, he helped me get the right color combination (exterior/exterior) based on what I like. Great experience overall! More

Great experience as always. Corey makes it a very seamless process. They understand the clients needs and matches to the Audi product line well. Thanks! seamless process. They understand the clients needs and matches to the Audi product line well. Thanks! More

My husband and I have owned both Mercedes and Lexus vehicles in the past and have dealt with many dealerships. Boardwalk Audi is probably my favorite dealership of all. We found Ricky Reed to be one vehicles in the past and have dealt with many dealerships. Boardwalk Audi is probably my favorite dealership of all. We found Ricky Reed to be one of the best salesman we have ever had. He was exremely professional, friendly, knowledgeable, no pressure, and went above and beyond to help ensure that we had a fantastic experience. We will definately refer our friends and family to Ricky and Boardwalk Audi. First class dealership!!! Love love love my new Q5!!!! Thank you Ricky & Jeff! Karen S More

I have purchased two Audi's from Boardwalk Audi. My first purchasing experience was excellent. The service I received on my original Audi was terrific. My second purchasing experience was even better first purchasing experience was excellent. The service I received on my original Audi was terrific. My second purchasing experience was even better than the first. Both times my salesman, Corey Small, was perfect. More