Audi Pittsburgh, A #1 Cochran Premier Brand

Sales woman knowledge exceptional - shared info at our level - searched for what we wanted not only what dealership had available. level - searched for what we wanted not only what dealership had available. More

First it was lack of communication. No phone call from the service advisor on the day I left the car in the shop, not the second day. On the third day, my calls were still not picked up No phone call from the service advisor on the day I left the car in the shop, not the second day. On the third day, my calls were still not picked up. I had to go in the dealer and talked to the advisor personally. I could have spent the time on calls and in-person visit on more useful things. Second, lack of transparency. I was told previously the car need new brake pads. I did it in this service, but was surprised to find out the price is high because it includes rotors and a couple small items. So not just pads. It is about the surprise when I received the bill. If explained ahead and presented an estimate, I would still have the service done. It's more about transparency up front. More

Great service from beginning to end. As soon as I arrived doors where open and I was brought right in As soon as I arrived doors where open and I was brought right in More

Great customer service and stable group who have been there years. I come in about once a year, and they know me by name. there years. I come in about once a year, and they know me by name. More

I have had my Q7 in for regular maintenance and a recall item. Every time, Audi Pittsburgh has gone above and beyond. They pay attention to detail, are friendly, courteous, and respect their customers. item. Every time, Audi Pittsburgh has gone above and beyond. They pay attention to detail, are friendly, courteous, and respect their customers. More

Pat was excellent in explaining what happened to the car and what he did to fix it and what he did to fix it More

He works diligently and is very warm and friendly to customers. I hope to see him again next time. customers. I hope to see him again next time. More

Dave and entire the Audi Pittsburgh team do a superb job - I’m always happy with their service. - I’m always happy with their service. More

I have been working with Audi Pittsburgh for the last 4 years and they have always delivered top service with very friendly people. years and they have always delivered top service with very friendly people. More

Everything went smoothly and my service agent even called my attention to my upcoming inspection and we were able take care of it that day. my attention to my upcoming inspection and we were able take care of it that day. More