Audi Pittsburgh, A #1 Cochran Premier Brand

Excellent experience- first time buyer! My first car purchase with Steve could not have been more pleasant. Upon my initial arrival at the dealership, Steve greeted me and was knowledgeable My first car purchase with Steve could not have been more pleasant. Upon my initial arrival at the dealership, Steve greeted me and was knowledgeable about every question I had. He was patient with me and went above and beyond to walk me through an otherwise daunting car-buying process. Steve was extremely responsive and returned every correspondence right away. It was an excellent experience! More

Painless process!!!!! Steven is truly a subject matter expert when it comes to Audi's and this showed throughout my buying process. He answered all of my questions honestly Steven is truly a subject matter expert when it comes to Audi's and this showed throughout my buying process. He answered all of my questions honestly and follow up professionally to make sure I continued down the path of buying my first audi. I was very satisfied with the buying process and I am very satisfied with my new A4! More

Never again Based on my experience with this dealership I would never choose an Audi again. The car was great, but the customer service is unacceptable. I would Based on my experience with this dealership I would never choose an Audi again. The car was great, but the customer service is unacceptable. I would leave multiple voicemails with no return calls. And that happened on multiple occasions. It got to the point that if I needed to speak to someone or schedule a service appointment I would have to drive to the dealership in person. Also, a sales person called and brought me in for an appointment on the basis of some bogus reason that my leased car was in demand and there may be benefit to terminating my lease earlier. Don't waste my time. If Audi likes to consider itself a "luxury" brand, they have some work to do. Very disappointed, considering that customer service was one of the selling points. And the same goes for Audi Financial. Lengthy wait times to speak with someone and their website is difficult to navigate. Could not resolve my issue online. Happy that my lease is up. More

Fun experience! I wasn’t sure what I wanted before speaking with Jon about buying a new car. It seemed like he knew everything about Audi’s which steered me in the di I wasn’t sure what I wanted before speaking with Jon about buying a new car. It seemed like he knew everything about Audi’s which steered me in the direction of the Q3. I made my final decision on leasing it and I’ve loved it ever since! Great customer service made this experience wonderful. More

Professional, efficient, and knowledgeable sales staff. Jon was my salesman, and I cannot mention how professional and knowledgeable he was about my purchase. I know a lot about cars, a3, s3, a4 etc and he Jon was my salesman, and I cannot mention how professional and knowledgeable he was about my purchase. I know a lot about cars, a3, s3, a4 etc and he guided me on which option would fit my requests and budget accordingly. Jon also detailed to me the differences in what you pay for, and what packages are worth it. He Was not pushy, and truly wants to find the best fitting car for you. Extremely nice dealership and location: More

A5 Coupe Purchase Ryan Woods at Audi Pittsburgh recently provided me with a wonderful car-buying experience. Ryan is truly an outstanding young man from whom I received Ryan Woods at Audi Pittsburgh recently provided me with a wonderful car-buying experience. Ryan is truly an outstanding young man from whom I received exceptional service. He is very polite and always respectful. From the beginning, he didn’t put any pressure on us and gave us his full attention. It is evident that Ryan is very knowledgeable. He provided me with detailed explanations about my car’s features and answered my numerous questions. He gave me clear answers and examples in a very patient manner. What a great teacher- and this is coming from a person who taught high school for over 35 years! After Ryan took the time to go over everything with me, I felt very comfortable with my new car. I would definitely recommend Audi Pittsburgh and especially Ryan Woods. He is an outstanding employee who deserves recognition. More

Audi A3 Purchase Steve was extremely helpful in highlighting all of the features of the Audi models and in answering all of my questions. He did a good job of finding Steve was extremely helpful in highlighting all of the features of the Audi models and in answering all of my questions. He did a good job of finding the model A3 that I was looking for. I highly recommend talking to Steve if you're looking to purchase an Audi! More

Q5 Purchase I wasn't sure that i wanted to purchase the Q5. After the test drive and overall great experience with Steve and his team, I decided to purchase the I wasn't sure that i wanted to purchase the Q5. After the test drive and overall great experience with Steve and his team, I decided to purchase the car. Very easy to work with and their team did not apply unnecessary pressure. More

Excellent Service Advisor Patrick in the Service department of Audi Pittsburgh is by far one of the best service advisors I’ve had the pleasure of working with. He made sure th Patrick in the Service department of Audi Pittsburgh is by far one of the best service advisors I’ve had the pleasure of working with. He made sure that everything was explained to me and that I knew exactly what my car needed. My car was completed exactly when he said it would be and they even gave me a voucher for a free car wash at Mr. Magic. I worked at a different Audi store in Pittsburgh and based on my experience there, it doesn’t even come close to the quality of service I received at Audi Pittsburgh. To top it off they will soon be moving into a brand new state of the art facility. I can’t wait to experience the all new facility of this #1 Cochran premier brand! If you own an Audi and need a reliable place to service it, give Patrick a call! More

Top Honors for Steve the” Dream Car Maker” Steve makes the car buying experience extremely pleasant and painless. There is a reason Steve has such great reviews, he rises above the fray haggl Steve makes the car buying experience extremely pleasant and painless. There is a reason Steve has such great reviews, he rises above the fray haggling of the past time and works efficiently and quickly to come to a deal you can be proud of. Great sales experience and dealership experience all around, if you’re in the market for a new vehicle, give Steve and Audi Pittsburgh a call! More