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Audi Pittsburgh, A #1 Cochran Premier Brand

Pittsburgh, PA

4.4
146 Reviews

2050 Liberty Avenue

Pittsburgh, PA

15222

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Showing 146 reviews

November 16, 2023

Matt was great! He was very informative and helped us through each step of the way. Already loving my new Audi! More

by rmwetzel10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kessler
Nov 16, 2023 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

We are so glad to hear! Thanks for choosing us and we hope to see you again!

October 05, 2023

Had not visited this dealer for service for 5 years after I sold my Audi sedan. They provided OK service then, but nothing to rave about. This week I took my 2015 Q7 for an ABS problem, they cleaned a rear s More

by Carlos
Workmanship
Recommend Dealer
No
Employees Worked With
Paul Resko, Michael Massey
Oct 05, 2023 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Hi Carlos - thank you for sending your feedback. We took a look at the service completed on your vehicle and are confident in the work that was completed. We apologize for any miscommunication or misunderstanding during your visit and we are always striving to provide excellent customer service to each customer. For any further questions or concerns, feel free to reach out and we would be happy to discuss.

Oct 06, 2023 -

Carlos responded

Being confident on the work you completed on my vehicle and charging me $542 for that work when the vehicle is not fixed is not reasonable. The scan pointed at that wheel sensor specifically and why you chose to clean it instead of replacing it is unknown to me. After the history of the problem I left for the technician in writing what should have been done was to replace the sensor. I specifically stated that I had driven the car 70 miles before the problem showed last and that the problem had been coming up for at least a month. Your parts department indicated that the price of the sensor is $170 tax included. I will accept a refund to my card for that amount as resolution. I have already purchased the sensor and replaced the defective one.

July 25, 2023

Kurt provided excellent customer service and was highly knowledgeable. Highly recommend. Had a great experience overall. More

by kindkid
Recommend Dealer
Yes
Employees Worked With
Kurt Schuster
Jul 25, 2023 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thanks for the great review- we will share your kind words with our team!

July 12, 2023

I never heard back from anyone after my inquiry about a specific car availability and price. More

by stevam65
Recommend Dealer
No
Employees Worked With
No one
Jul 13, 2023 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for bringing this to our attention- we apologize for any miscommunication. We would be happy to connect you with someone who can assist at feedback@cochran.com.

May 24, 2023

Had a great experience purchasing my first Audi. Matt and Jon were very helpful, professional and personable. It was a pleasant change from past experiences. They took the time to find the vehicl More

by dogguy1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Jon Doliveira
May 24, 2023 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thanks for taking the time to share your great experience with us! It was our pleasure to work with you. We appreciate you choosing us, and are glad to hear you're enjoying your new Q5!

April 22, 2023

Kurt was awesome and patient with me. Expert on Audi. Excellent salesman! They worked with me and did not pressure me to make a decision. They went above and beyond!!! Highly recommend! More

by nphillis711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Shuster
Apr 23, 2023 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thanks for the great review! It's our pleasure to provide an excellent sales experience. We appreciate you choosing to work with us, and hope you are enjoying your new car!

March 14, 2023

Worked with Kurt to get our first Audi. He was very knowledgeable and professional. Helped us understand the process every step of the way with details. And he was able to find us the dream More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Schuster
Mar 15, 2023 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thanks, Brian! It's our pleasure to help you get into your dream car in a timely manner. We appreciate you choosing to work with us, and hope you are enjoying your new car!

October 22, 2022

Extremely Ignorant and rude. I went in looking for an RS3 and the sales guy laughed at me said they had none and then ignored me as if I wasn’t wealthy enough or of status to pur More

by ghoneycutt31
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Doliveira
Oct 24, 2022 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Hello, thank you for bringing this to our attention. It is always our goal for every customer to feel welcome and appreciated in every one of our showrooms. At this time, we are taking names to be added to our wait list for RS3's. Please feel free to reach out to us directly if there is anything else we can do to assist.

December 28, 2021

Wonderful experience with entire team! Jake made the selection and buying process almost effortless. He and Brandon were a pleasure to work with - each very professional and friendly. And the intern More

by lexi611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Brandon
Jan 12, 2022 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

We are thrilled to hear that your buying process was so pleasant. Thank you for choosing us to help you find the right vehicle. We look forward to seeing you on the road!

October 23, 2021

Had to purchase a car quickly. Luckily Cochran had another Q5 that fit our needs. It was a bad time to buy but circumstances necessitated it. Darren is the consummate professional and helped us greatl More

by don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Burns
Oct 25, 2021 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Hi Don, we’re thrilled to hear that you left our showroom happy with your purchase. Thank you so much for your recommendation. We look forward to seeing you and your Q5 on the road.

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