Audi Pittsburgh, A #1 Cochran Premier Brand

I had a problem with my sun roof. I was scheduled for Tuesday. I dropped the car off on Monday evening and received a loaner car. My car was repaired in one day. I was scheduled for Tuesday. I dropped the car off on Monday evening and received a loaner car. My car was repaired in one day. More

My appointment was very efficient and the service was excellent. my car was ready faster than I was expecting it be. excellent. my car was ready faster than I was expecting it be. More

Good service as always. thanks for keeping my audis in good running condition and for the prompt service thanks for keeping my audis in good running condition and for the prompt service More

Clean building with comfortable waiting area, friendly, professional people. Generally positive atmosphere for the time I waited professional people. Generally positive atmosphere for the time I waited More

Easy to schedule! Helpful agent!! Called promptly upon completion. Video was helpful to get the idea what is being fixed or replaced!! Helpful agent!! Called promptly upon completion. Video was helpful to get the idea what is being fixed or replaced!! More

Overall a very poor experience. Vehicle took approximately 6 weeks to repair collision damage including tie rods, steering rack, and wheel bearing. Throughout the time, I had to coo Vehicle took approximately 6 weeks to repair collision damage including tie rods, steering rack, and wheel bearing. Throughout the time, I had to coordinate between my insurance company and the dealership acting as “middleman”, had to often request updates, and was told at the onset that the dealer didn’t work with insurance companies. In requests at obtaining a loaner; I was told the option was booked out for a month, resulting in significant costs of a rental. The vehicle was ultimately returned to me unwashed and looking poor, and was told the car wash was too busy to do a wash before returning. More

My service appointment went very well. The staff was friendly and attentive to my needs. They communicated all repairs and even washed my car. They staff is always respectful and courteous The staff was friendly and attentive to my needs. They communicated all repairs and even washed my car. They staff is always respectful and courteous. This past visit was no different More

The service department staff are very accommodating and helpful. Mary Jo, Patrick and Dave are all great to work with. helpful. Mary Jo, Patrick and Dave are all great to work with. More

Everything was great. Fast check in, very helpful service. David Smith answered all my questions and helped a lot. Fast check in, very helpful service. David Smith answered all my questions and helped a lot. More

Service department was extremely pleasant and welcoming and efficient! They were a pleasure to work with! and efficient! They were a pleasure to work with! More