Audi Pittsburgh, A #1 Cochran Premier Brand

Almost a test drive I did alot of research on what car I wanted (new 2016 A6). I found the car at this dealership. I called the dealership on a Tuesday early afternoon an I did alot of research on what car I wanted (new 2016 A6). I found the car at this dealership. I called the dealership on a Tuesday early afternoon and waited on the phone for 25 minutes just to speak to someone. I would never wait that long usually but this was the car I wanted and only one in Pittsburgh. I finally spoke to someone named Shane who scheduled me for a test drive that Friday. Shane called me Thursday to confirm and I called on Friday to confirm. I left work early on friday at 2 for this test drive. When I arrive the front desk did not know who Shane was. They finally did but he did not work at that location. I spoke with Eric Johnson who said he may ruin my day because the car is a service vehicle and may be loaned out. Then Eric returns to let me know that his boss took the car home to Cranberry for the weekend and should bring it back some time next week. In order to not waste my trip, I ask to test drive a similar vehicle. Eric informs me it may take 15 minutes as they will have to go get one. I say fine and proceed to look at the interior of another a6. 10 minutes later Eric returns to let me know that they do not have one. My trip was a complete waste of time for me. I had paperwork in hand to purchase that day. This dealership has lost my business. There are too many in Pittsburgh to accept lack of organization and poor customer service. I will be purchasing from Sewickly audi. More