Audi Pittsburgh, A #1 Cochran Premier Brand

Poor Customer Service Great facility but absolutely terrible customer service. Called every day for a week to get a hold of Patrick, left voicemails, sent a emails, even c Great facility but absolutely terrible customer service. Called every day for a week to get a hold of Patrick, left voicemails, sent a emails, even called service center and asked if he still worked there, not one single response. Poor service indeed. I have also waited over 3 hours to get a wheel lock issue removed, while they stated it would take less than an hour. Not once did Patrick come over and provide an update on the status of the car. Frankly, Honda provides a far better service and for a fraction of the price. More

Another great experience! Steve was very helpful throughout the entire sales process. I recently bought out my lease and Steve helped make the entire process very easy. We went Steve was very helpful throughout the entire sales process. I recently bought out my lease and Steve helped make the entire process very easy. We went through all my options together and both agreed buying out the lease was the best option for me. Very knowledgeable sales person and knows his products very well, but my favorite attribute is that he’s straight up with you. Rick in finance pushed the deal through like he’s done it a millions times. Very professional and also made the process very easy. Beautiful dealership and a great showroom with lots of inventory. I highly recommend. Ask for Steve in Sales, he will take good care of you. More

Awesome Experience Steve made the whole experience of buying a new car awesome for me. He was not pushy but very knowledgeable and reliable. I would highly recommend Ste Steve made the whole experience of buying a new car awesome for me. He was not pushy but very knowledgeable and reliable. I would highly recommend Steve for anyone looking to buy a new car at Audi Pittsburgh. More

Nice experience Wonderful purchase experience, just got my favortive car from Audi Pittsburgh. Steve is a patient and nice consultant to work with, he’s always ready Wonderful purchase experience, just got my favortive car from Audi Pittsburgh. Steve is a patient and nice consultant to work with, he’s always ready for your questions and concerns. More

Awesome dealership, first-class treatment Steve Catalo was an excellent brand specialist. He made this the most enjoyable and rewarding car buying experience I've ever had. Steve knows a lot Steve Catalo was an excellent brand specialist. He made this the most enjoyable and rewarding car buying experience I've ever had. Steve knows a lot about Audi, and cars generally, and was able to help me pick out the perfect car for my needs/desires. Finally, Steve has checked in with me in the days following the delivery of my car. A brand specialist and car dealership that truly care about the customer. More

Extremely painless I started out by hammering out my price before I walked through the door with Sherri, the online specialist. Upon arrival she introduced me to Steven I started out by hammering out my price before I walked through the door with Sherri, the online specialist. Upon arrival she introduced me to Steven. He was VERY nice, super friendly, and knowledgeable about the Q5 I bought. He was enjoyable to talk with. My husband even liked him which says a lot. I am in sales and I like to cut to the chase, get to the end result, and get on my way. I don't have time to waste. My experience at the dealership was everything I prefer in a larger purchase. My overall experience from dealing with Sherri, Steven, the finance specialist, and the nice guy who helped "teach" me a few things more about my new car was great. More

First-class buying experience at Cochran Audi Pittsburgh Impeccable service and honesty all the way through. I brought vehicle online with excellent upfront price, nice add-on perks, and no back-and-forth ga Impeccable service and honesty all the way through. I brought vehicle online with excellent upfront price, nice add-on perks, and no back-and-forth games with Ms Sherri (Internet Sale Manager)--the negotiation took 2 phone calls, each about 2-3 min long. When I arrived, the vehicle was 100% ready on the launch pad by John (Brand Specialist) who showed me everything I wanted to know. Paperworks and finances are ready to be signed by Rick (Rajit) who provided very helpful advices--in fact I called him immediately after leaving the dealership to pick up one of his recommendations that I originally skimmed on. I walked in and drove out of the dealership in 1 hour 15 minutes--about the same as a grocery run. Thanks for the good experience. We are a very mobile country and have friends all over the places. I will highly recommend Cochrane Audi to all my friends. More

Professional expertise in sales and back office services Steve Catalo provided thorough, quick and easy purchasing experience. He brought a car to the house for a test drive and helped up set up many of the Steve Catalo provided thorough, quick and easy purchasing experience. He brought a car to the house for a test drive and helped up set up many of the electronic options, and will meet with us again to answer more questions. The contractual arrangements were also quickly and thoroughly explained, giving a very positive back office experience. More

Excellent service I felt confident from the moment I walked into the dealership. Beautiful new facility in the Strip District. I went in to test drive a Q7 with intent I felt confident from the moment I walked into the dealership. Beautiful new facility in the Strip District. I went in to test drive a Q7 with intentions of still getting a Volvo XC90. I left with the Q7. Steve did an excellent job explaining everything and detailing differences between the vehicles. The Q7 is amazing, I got complimented on my car by a stranger the first day of driving. Drives smoothly and feels so luxurious. More