
Audi Pittsburgh, A #1 Cochran Premier Brand
Pittsburgh, PA
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Easy to schedule! Helpful agent!! Called promptly upon completion. Video was helpful to get the idea what is being fixed or replaced!! Helpful agent!! Called promptly upon completion. Video was helpful to get the idea what is being fixed or replaced!! More
Overall a very poor experience. Vehicle took approximately 6 weeks to repair collision damage including tie rods, steering rack, and wheel bearing. Throughout the time, I had to coo Vehicle took approximately 6 weeks to repair collision damage including tie rods, steering rack, and wheel bearing. Throughout the time, I had to coordinate between my insurance company and the dealership acting as “middleman”, had to often request updates, and was told at the onset that the dealer didn’t work with insurance companies. In requests at obtaining a loaner; I was told the option was booked out for a month, resulting in significant costs of a rental. The vehicle was ultimately returned to me unwashed and looking poor, and was told the car wash was too busy to do a wash before returning. More
My service appointment went very well. The staff was friendly and attentive to my needs. They communicated all repairs and even washed my car. They staff is always respectful and courteous The staff was friendly and attentive to my needs. They communicated all repairs and even washed my car. They staff is always respectful and courteous. This past visit was no different More