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Rusnak/Pasadena Audi - Service Center

Pasadena, CA

4.7
429 Reviews

429 Reviews of Rusnak/Pasadena Audi - Service Center

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November 12, 2015

Audi service rating 11/11/15 Had a great service experience. Vince was excellent and made sure every question was answered and every concern addressed. My best service experience More

by ThereIsOnlyTheAllroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Nov 20, 2015 -

Audi Pasadena responded

Thank you for the review! Vince is great, and we're proud of his work! We hope you'll be back to see us! - Niko Dietier Karvunidis, General Manager

November 08, 2015

First maintenance service It's absolutely a great experience with Audi Rusnak! I'm there for my first maintenance service, and my advisor Egen did a great job in taking care of More

by Pie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Audi Pasadena responded

Thank you for the wonderful review! Egen is a valuable addition to our team! Please come back to see us! - Niko Dietier Karvunidis, General Manager

November 05, 2015

Rusnak rocks There's no one better than Johnny Borja at Rusnak Pasadena. This is my fifth Audi, and I'll keep coming back. Can't recommend them highly enough More

by JCS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Nov 20, 2015 -

Audi Pasadena responded

Thank you for the kind review! Johnny is valuable to our team. We look forward to seeing you again! - Niko Dietier Karvunidis, General Manager

November 04, 2015

Service I took my car in because of an oil change alert on my dashboard. It came on earlier than expected. Johnny was helpful, kind, understanding and profe More

by dh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Nov 20, 2015 -

Audi Pasadena responded

Thank you for the wonderful review! Johnny is top-notch. Let us know if we can help with anything else. - Niko Dietier Karvunidis, General Manager

October 29, 2015

Audi service Henry went out of his way to accommodate my requests and to service the car on very short notice. He addressed all of my concerns in a very timely man More

by SQ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Nov 13, 2015 -

Audi Pasadena responded

Thank you for the kind review! Henry is valuable to our team, and I am so glad he was able to accomodate you! Let us know if we can help with anything else! - Niko Dietier Karvunidis, General Manager

October 23, 2015

first class dealership no surprises. great service. very clean and don't have to wait. I like that the staff is still the same after so many years. More

by rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Oct 30, 2015 -

Audi Pasadena responded

That is great to hear, Rob! Thank you for the review! - Niko Dietier Karvunidis, General Manager

October 22, 2015

Setvice As usual Johnny Borja is always the best. He is always attentive, thouroughnand always follows through. It is a pleasure to take my car for servicing More

by Mjhorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Oct 30, 2015 -

Audi Pasadena responded

Thank you for the great review! Johnny is such a valuable member to our team, and we're so glad to have him on board! - Niko Dietier Karvunidis, General Manager

October 21, 2015

great expereince Vincent Stamegna was a pleasure to work with I will be coming back because on his professionalism. Everything was handled like he said and very punc More

by alxb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Oct 30, 2015 -

Audi Pasadena responded

Thanks for the wonderful review! Vince is valuable to us, and so are our customers! - Niko Dietier Karvunidis, General Manager

October 20, 2015

Services Amazingly attentive and friendly and fast. I will drive all the way to Pasadena for service from Studio city. Jonny was great and made it very easy an More

by Lxsteinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Oct 30, 2015 -

Audi Pasadena responded

Thank you for the kind review! We're very glad to have Jonny on board! - Niko Dietier Karvunidis, General Manager

October 16, 2015

Johnny helped me replace my brakes. He is always very helpful and pleasant to speak with. I believe he is very good at his job and recommends only what he feels is necessary (i.e. does n More

by mcianciulli20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Oct 23, 2015 -

Audi Pasadena responded

Thank you for the kind review! - Niko Dietier Karvunidis, General Manager

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