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Rusnak/Pasadena Audi - Service Center

Pasadena, CA

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429 Reviews

429 Reviews of Rusnak/Pasadena Audi - Service Center

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December 14, 2015

Very professional and accomodating It was a pleasure working with Vince. He's an extraordinary service provider and a great ambassador for the Audi brand and the Rusnak dealership More

by Garyusc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Dec 22, 2015 -

Audi Pasadena responded

Vince is wonderful, and we are happy you had a great experience with him! We will pass along your kind words. Thank you! - Niko Dietier Karvunidis, General Manager

December 13, 2015

Vince is awesome ! For the past 5 years we have taken all our Audi vehicles to Pasadena Rusnak Audi. Vince is highly knowledgeable of all Audi models, friendly and co More

by micknemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Dec 21, 2015 -

Audi Pasadena responded

Thank you for the kind review! We appreciate your business! - Niko Dietier Karvunidis, General Manager

December 08, 2015

Excellent service for the price This dealer is exceptional. They offer a complete service package for owning and maintaining your audi. I highly recommend them. My vehicle run smooth More

by Rafiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwan
Dec 21, 2015 -

Audi Pasadena responded

Rafiq, Thank you for the review and the feedback. We are in the process of launching a new phone system that has alleviated the issue you have experienced in contacting us. For the future, please use (626) 714-3159 to contact the store! Niko Dieter Karvunidis, General Manager

December 06, 2015

Another fabulous experience at Rusnak Audi We've been taking our Audi's to Johnny Borja at Rusnak Audi Service (Pasadena) for more than a decade, and have driven away extremely satisfied each a More

by MDymek
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Dec 11, 2015 -

Audi Pasadena responded

Thank you for the review! Johnny is an outstanding member of our team! We are glad to have you as a loyal customer! - Niko Dietier Karvunidis, General Manager

December 05, 2015

great job Everything was explained before and after the service. . Great job by chris Fernandez on my car.. will definitely come back and have Chris work on my More

by gus4273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristobal Fernandez
Dec 11, 2015 -

Audi Pasadena responded

Thanks for the wonderful review! Chris is valuable to our team! - Niko Dietier Karvunidis, General Manager

December 04, 2015

Tyre problems Excellent service from Vince who turned the car round in record time - very happy , but slightly irritated by the 25 word minimum ! I'm taking my time More

by Pw86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Dec 11, 2015 -

Audi Pasadena responded

Thank you so much for the kind review and words for Vince! We will be sure to pass it along to him! We apologize for the word-count minumum, unfortunately that part is out of our control, but we do sincerely appreciate you taking the time to leave such kind feedback! - Niko Dietier Karvunidis, General Manager

November 26, 2015

Very friendly and helpful Service was about to close but Johnny Borja said there was no problem and he would make sure that my car would be ready in time. More

by nateguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Dec 04, 2015 -

Audi Pasadena responded

Thank you for the great review! Johnny is exceptional and does all he can to accomodate his customers! - Niko Dietier Karvunidis, General Manager

November 24, 2015

Mr. Johnny Borja is the BEST I began having my cars serviced at Rusnak Pasadena for almost 20 years ago,when living in the San Gabriel Valley. Superior service and attention to More

by TING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Dec 04, 2015 -

Audi Pasadena responded

Thank you for the kind review! We are so lucky to have a loyal customer like you! Johnny is valuable to our team, and I am so happy to hear that he always provides outstanding customer service. We look forward to seeing you again! - Niko Dietier Karvunidis, General Manager

November 18, 2015

Painless! Johnny was awesome as usual as well as everyone I came into contact with. Perfect! Could have not been better from every perspective. Until next time. More

by uettwiller@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Nov 25, 2015 -

Audi Pasadena responded

Thank you for the kind review! Johnny is an asset to our team! We look forward to seeing you again! - Niko Dietier Karvunidis, General Manager

November 12, 2015

Fast, efficient, and complete. Rusnak was able to solve my minor issue quickly as I waited, avoiding rental car or shuttle issues. They made time for me and constantly informed me More

by dberkus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
.
Nov 20, 2015 -

Audi Pasadena responded

Thank you for the great review! It's great to hear that your experience was easy! - Niko Dietier Karvunidis, General Manager

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