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Rusnak/Pasadena Audi - Service Center

Pasadena, CA

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429 Reviews

429 Reviews of Rusnak/Pasadena Audi - Service Center

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March 08, 2016

Great service!! Great Service! Schedule 5K service online. Very easy to use. They will get you in and out quickly. Will come back again for my 15K service. More

by mn30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan Kwan
Mar 17, 2016 -

Audi Pasadena responded

Thank you for the great review! I am glad to know you had a quick, easy and pain-free experience while visiting for your 5K service! -Niko Dietier Karvunidis, General Manager

March 08, 2016

always treated well always a great experience at Rusnik Pasadena..everyone is friendly, helpful and service is timely. I was given a loaner car and then called when my v More

by jamesibew477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar in sales, Correlia in service, Johnny Borja
Mar 17, 2016 -

Audi Pasadena responded

Thank you for the great review! We are happy to know that everyone you encountered during your visit was friendly and helpful! Thank you for choosing us! Niko Dietier Karvunidis, General Manager

March 08, 2016

Continued great service! It's such an ease to have my car serviced at Rusnak Pasadena Audi. Johnny is great and handled every detail, and my car was ready and washed on time More

by Audi#4
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Mar 17, 2016 -

Audi Pasadena responded

Thank you for driving a little further to work with us! We are glad to know that you were treated exceptionally during your visit! Thank you for the excellent review, for recognizing Johnny, and for choosing us! . -Niko Dietier Karvunidis, General Manager

March 01, 2016

Great service Scheduled for 15K service on my Audi. I had a meeting to get to the same morning and the service team got the car back to me with everything done in More

by tvjohnso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2016 -

Audi Pasadena responded

Thank you for the fantastic review and for choosing us! We are happy to hear you had fabulous and lightning fast service! -Niko Dietier Karvunidis, General Manager

Mar 10, 2016 -

Audi Pasadena responded

Thank you for the fantastic review and for choosing us! We are happy to hear you had fabulous and lightning fast service! -Niko Dietier Karvunidis, General Manager

Mar 10, 2016 -

Audi Pasadena responded

Thank you for the fantastic review and for choosing us! We are happy to hear you had fabulous and lightning fast service! -Niko Dietier Karvunidis, General Manager

February 23, 2016

A 5000 miles oil service. Johnny Borja is extremely acomodating and eager to help. I bought five different Audi's in less than five years. I never had an issue Audi did not res More

by AUDI2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Mar 07, 2016 -

Audi Pasadena responded

Thank you for the 5+ star rating! This is wonderful to hear. Thank you for your business over the years. We hope you have enjoyed all of your Audis! -Niko Dietier Karvunidis, General Manager

February 22, 2016

Excellent customer service. Excellent services. Better than I expected. I got my car back on time and my car is very clean. The service is much better than last time. More

by Audirs5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Mar 07, 2016 -

Audi Pasadena responded

Thank you for the excellent feedback! We are happy that you had a great experience with us. -Niko Dietier Karvunidis, General Manager

February 17, 2016

Johnny Borja is Amazing! Johnny Borja makes this experience so easy. Even though I have the Audi A3 Diesel and am very angry with Audi right now, I was able to put that aside More

by dr.et
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Feb 23, 2016 -

Audi Pasadena responded

Thank you for the review! We are happy to hear that Johnny took great care of you, and that you had a quick and easy experience. -Niko Dietier Karvunidis, General Manager

February 17, 2016

Nice, Professional and Great Service I scheduled my appointment on a Saturday morning and was nicely greeted by the valet. Vincent and the entire Audi team was a pleasure to deal with. Th More

by Audi747gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentlemen working the valet on 2/13/2016, The young lady behind the counter who helped w/paperwork., Vincent Stamegna, Bill McGrath
Feb 23, 2016 -

Audi Pasadena responded

Thank you for the great review! We are happy that Vincent and the rest of our team took great care of you! You are important, and we are glad that you were treated as such. -Niko Dietier Karvunidis, General Manager

February 16, 2016

Great service I was able to make a service appointment the week of and dropped my car off sat morning. At drop off, was promptly greeted and assisted. Car was rea More

by Andy H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Feb 23, 2016 -

Audi Pasadena responded

Andy, we are glad that you had a quick and easy experience with us! Thank you for the excellent review and for choosing our dealership! -Niko Dietier Karvunidis, General Manager

February 16, 2016

Easy in, easy out Took my new Q3 in for its first service. Scheduling the appointment was quick and easy. Showed up in the morning and they set me up in a loaner and I More

by Tjwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan Kwan
Feb 23, 2016 -

Audi Pasadena responded

TJ, We are happy to hear your experience was quick, easy, and pleasant! Thank you for the great review and for recognizing Egan. We hope you continue to enjoy your Q3. -Niko Dietier Karvunidis, General Manager

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