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Audi Pasadena
Pasadena, CA
1,015 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,015 reviews
December 05, 2015
Fun and easy Not pushy, let us test drive several options. Quickly received answers to any questions. Once we made a decision the process was quick and easy. Not pushy, let us test drive several options. Quickly received answers to any questions. Once we made a decision the process was quick and easy. More
by Kennedy
Employees Worked With
Jared
December 05, 2015
great job Everything was explained before and after the service. . Great job by chris Fernandez on my car.. will definitely come back and have Chris work on my Everything was explained before and after the service. . Great job by chris Fernandez on my car.. will definitely come back and have Chris work on my car More
by gus4273
Employees Worked With
Cristobal Fernandez
December 04, 2015
Tyre problems Excellent service from Vince who turned the car round in record time - very happy , but slightly irritated by the 25 word minimum ! I'm taking my time Excellent service from Vince who turned the car round in record time - very happy , but slightly irritated by the 25 word minimum ! I'm taking my time and feel my comments should suffice More
by Pw86
Employees Worked With
Vincent Stamegna
December 03, 2015
Pleasant and Professional Arbi Josephian made our new car buying experience enjoyable! He made us feel like we were important and he should be commended. His professionalism an Arbi Josephian made our new car buying experience enjoyable! He made us feel like we were important and he should be commended. His professionalism and knowledge was stellar! Fantastic job and keep up the wonderful attitude! I also met Bill McGrath briefly in parts and he also was pleasant and informative! Kevin Khourjian in finance walk me through everything and explained my options and I added a nice package to cover all my extras! Great job to the whole team at Rusnak Audi Pasadena! More
by SteveFanning
Employees Worked With
Kevin Khourjian, Arbi Josephian, Bill McGrath
December 01, 2015
He will make it happen Gilberto was very cool to work with. He made it simple to make the deal. I would recommend him to others. Audi was the right choice for us Gilberto was very cool to work with. He made it simple to make the deal. I would recommend him to others. Audi was the right choice for us More
by Q9 lover
Employees Worked With
Gilberto tapia
December 01, 2015
Outstanding experience with the purchase Audi specialists Larry was very polite, well mannered, and knowledgeable. Was greeted by GM Chris after conversation with him over the phone, very wil Audi specialists Larry was very polite, well mannered, and knowledgeable. Was greeted by GM Chris after conversation with him over the phone, very willing to work with me. I think I got a very reasonable deal. Will definitely recommended friends and family to Rusnak Audi. More
by Hi-doggie
Employees Worked With
Larry from sales and GM Chris, Barby Mates
November 30, 2015
Professional group Pleasant experience, but still took longer than I would have hoped. We received a good price on our trade-in and the new car in the end, but took awh Pleasant experience, but still took longer than I would have hoped. We received a good price on our trade-in and the new car in the end, but took awhile to get there. More
by MikeLC
Employees Worked With
Ernnie Chan
November 27, 2015
New lease I recently turned in my lease on an A6 and replaced it with a Q5. The transaction was smoothly, quickly and expertly handled by Danny at Rusnak Audi. I recently turned in my lease on an A6 and replaced it with a Q5. The transaction was smoothly, quickly and expertly handled by Danny at Rusnak Audi. More
by Mike789
Employees Worked With
Danny Ranft
November 26, 2015
Very friendly and helpful Service was about to close but Johnny Borja said there was no problem and he would make sure that my car would be ready in time. Service was about to close but Johnny Borja said there was no problem and he would make sure that my car would be ready in time. More
by nateguy
Employees Worked With
Johnny Borja
November 26, 2015
Q5 2016 As with my previous purchase this lease was handled beautifully. Daniel was extremely attentive to my time issues and my being familiar with the mode As with my previous purchase this lease was handled beautifully. Daniel was extremely attentive to my time issues and my being familiar with the model. More
by xx Simin
Employees Worked With
Daniel Allen
