Audi Pasadena

Bought a new car from Rusnak I bought a new audi on January 30th and absolutely love it! We received excellent service, sales people were friendly and the buying process was smoot I bought a new audi on January 30th and absolutely love it! We received excellent service, sales people were friendly and the buying process was smooth and fast! More

Great Salesman...Lalit Hemrajani Had a great experience at Ruznak Audi...Lalit our salesman made us feel at home and answered every question we had....would definitely come back for o Had a great experience at Ruznak Audi...Lalit our salesman made us feel at home and answered every question we had....would definitely come back for our next Audi More

5000 mile service Great friendly place. Very clean and have a nice waiting area. I plan on buying my second Audi this summer. They make the buying experience very eas Great friendly place. Very clean and have a nice waiting area. I plan on buying my second Audi this summer. They make the buying experience very easy More

Excellent Service (Again) Rusnak Audi continues to be my favorite auto dealer all time. Sales and service staff are professional and friendly. They make owning an Audi a grea Rusnak Audi continues to be my favorite auto dealer all time. Sales and service staff are professional and friendly. They make owning an Audi a great experience. More

Vince is the man I service all my Audis and Porsches here and Vince at Audi is the man I rely on for great service. He goes out of his way to get my car done and he ev I service all my Audis and Porsches here and Vince at Audi is the man I rely on for great service. He goes out of his way to get my car done and he even called AUDI USA to get approval on an item right after my warranty ran out 10 days before the problem came up. Vince is the Man... Danny More

EXCELLENT SERVICE. THE SERVICE ADVISOR WAS VERY POLITE AND KNOWLEDGEABLE. CALLED ME AND GAVE ME THE UPDATES. HE ASKED ME IF I NEEDED A LIFT BACK TO WORK. I HAD MY RIDE THE SERVICE ADVISOR WAS VERY POLITE AND KNOWLEDGEABLE. CALLED ME AND GAVE ME THE UPDATES. HE ASKED ME IF I NEEDED A LIFT BACK TO WORK. I HAD MY RIDE ALREADY. LATER HE CALLED AND MAID SOME RECOMMENDATIONS. THAT CAR WAS GOING TO BE READY IN ONE HOUR. More

execellence! All the service reps we dealt with were extremely helpful, answering all our questions thoroughly. Especially, Egan, who walked us through the process All the service reps we dealt with were extremely helpful, answering all our questions thoroughly. Especially, Egan, who walked us through the process personally. We definitely recommend Rusnak Audi service! More

Excellent Service -- A Team That Pays Attention I'm not a number at Rusnak, I'm a customer with a car that the team knows and remembers. My service representative, Vince Stamegna, remembers every s I'm not a number at Rusnak, I'm a customer with a car that the team knows and remembers. My service representative, Vince Stamegna, remembers every service I've had since I purchased my CPO Audi Q5 two years ago. And while I deal with Vince directly, other service advisors are standing by to offer assistance too. It might be possible to save a little money at an independent shop, but I'm not sure the value translates. I have a confidence that the Rusnak team understands Audis, and will be attentive to issues that arise, and can also anticipate problems too. Prior to owning my Audi, I would venture to independents. Not anymore. The service is smart, they go the extra mile in every possible way, I trust their work, and they always deliver on time. Finally, it's nice to know that the Service Advisor truly understands how these cars work. Vince not only answers questions, but he makes sure that I understand what is being done and why. The dealership is picky about its employees, and I'm picky about who works on my car. Sincerely, Happy Customer More

Johnny Time Johnny is simply the best! His attention to detail and customer service is top tier. His communication is prompt...always! I have been a Rusnak Audi Johnny is simply the best! His attention to detail and customer service is top tier. His communication is prompt...always! I have been a Rusnak Audi customer for 16 years More

Quick and Easy I dropped my car off at 7:30 for a 45K mile service and it was done well before noon. I was very relieved as I needed to be at an appointment later in I dropped my car off at 7:30 for a 45K mile service and it was done well before noon. I was very relieved as I needed to be at an appointment later in the afternoon. Johnny assured me that the car would be ready and he delivered. All of the staff were very helpful and courteous. More