Audi Pasadena

Johnny Borja is Amazing! Johnny Borja makes this experience so easy. Even though I have the Audi A3 Diesel and am very angry with Audi right now, I was able to put that aside Johnny Borja makes this experience so easy. Even though I have the Audi A3 Diesel and am very angry with Audi right now, I was able to put that aside due to Johnny's charm and expertise. On my first service on this car I was out within two hours. This is so important for a busy working woman. More

Nice, Professional and Great Service I scheduled my appointment on a Saturday morning and was nicely greeted by the valet. Vincent and the entire Audi team was a pleasure to deal with. Th I scheduled my appointment on a Saturday morning and was nicely greeted by the valet. Vincent and the entire Audi team was a pleasure to deal with. The experience was fast and professional. Always happy to have my car serviced as Rusnak Audi because the staff really takes care of you and makes you feel important. More

Great service I was able to make a service appointment the week of and dropped my car off sat morning. At drop off, was promptly greeted and assisted. Car was rea I was able to make a service appointment the week of and dropped my car off sat morning. At drop off, was promptly greeted and assisted. Car was ready and cleaned at the promised time. More

Easy in, easy out Took my new Q3 in for its first service. Scheduling the appointment was quick and easy. Showed up in the morning and they set me up in a loaner and I Took my new Q3 in for its first service. Scheduling the appointment was quick and easy. Showed up in the morning and they set me up in a loaner and I was on my way to work in less than 10 minutes. When I returned the car was ready and waiting with all work delineated on the paperwork and verbally explained. Egan was a pleasure to deal with. Happy to get service at Rusnak Audi More

Excellent customer service Johnny Borja is my service advisor. He really cares about his clients and sees that their needs are met. He is friendly and efficient, and never lets Johnny Borja is my service advisor. He really cares about his clients and sees that their needs are met. He is friendly and efficient, and never lets me down. More

Great Customer Service Purchased an Audi A6 from pacific Audi which after 8 days was leaking coolant and had a cracked water tank. I called Rusnak Audi and was taken care fr Purchased an Audi A6 from pacific Audi which after 8 days was leaking coolant and had a cracked water tank. I called Rusnak Audi and was taken care from the moment I opened my door to discovering the my recently purchased car (not from Rusnak) needed maintenance much can sooner than expected to providing me a rental within an hour after that. Egan and his coworkers were great and made the process effortless. More

Scheduled 15K Service Henry Perez, our assigned service manager, is fabulous. He knows us by name and knows our cars. It is a pleasure to deal with him. Our car was well Henry Perez, our assigned service manager, is fabulous. He knows us by name and knows our cars. It is a pleasure to deal with him. Our car was well serviced and ready when he said it would be. It would be hard to ask for a better experience. More

Service Came in for a minor service repair. Asked how long it would take and they said 30 minutes. As if on que, 30 minutes later my car was being pulled out Came in for a minor service repair. Asked how long it would take and they said 30 minutes. As if on que, 30 minutes later my car was being pulled out of the shop. A couple of signatures and I was gone. Great, friendly service. More

car serviced Great service! Henry is exceptional and accommodating. He informs me of what I need to have done and goes over every detail completely. He has earned Great service! Henry is exceptional and accommodating. He informs me of what I need to have done and goes over every detail completely. He has earned my trust over the past 7 years. More

Bought a new car from Rusnak I bought a new audi on January 30th and absolutely love it! We received excellent service, sales people were friendly and the buying process was smoot I bought a new audi on January 30th and absolutely love it! We received excellent service, sales people were friendly and the buying process was smooth and fast! More