Audi Pasadena

Great Customer Service is dead? Not in Pasadena The wifey and I recently purchased our first Audi; a new 2016 Q5 from Rusnak Pasadena. Our Sales Professional, Hector Marin made the whole experience The wifey and I recently purchased our first Audi; a new 2016 Q5 from Rusnak Pasadena. Our Sales Professional, Hector Marin made the whole experience simple and low-stress. He outlined our lease options, trade-in values (we sacrificed our BMW X5) and had provided clear communication through out the entire process. Kevin, his Finance Manager was also wonderful to work with as he addressed our concerns with maintaining this vehicle through the lease term. Clearly, Rusnak Pasadena is our preferred partner for our automotive needs. If you're considering making a new car (or pre-owned) automotive purchase, ensure Rusnak Pasadena is one of your stops. Go see Hector and Kevin and tell'em we said "hi"! More

Excellent customer service! Johnny Borja provided excellent customer service. He provided a loaner vehicle for me to use while my car was being serviced. I'd definitely recommend Johnny Borja provided excellent customer service. He provided a loaner vehicle for me to use while my car was being serviced. I'd definitely recommend to friends and family. More

Johnny Borja is first class Johnny Borja and the other employees at Rusnak Audi are the most professional, courteous, expedient group I have ever dealt with. I pass by two other Johnny Borja and the other employees at Rusnak Audi are the most professional, courteous, expedient group I have ever dealt with. I pass by two other Audi dealerships closer to my home and drive to Rusnak because of the great customer service given there every time I need to visit. They make you feel so very important. They respect your time, your finances and your work schedule. I would highly recommend Johnny and his group there at Rusnak. More

Larry Gootkin made it easy! Larry Gootkin made it easy and I came away feeling I made a fair deal. The finance department was great too! Would definitely come back! Larry Gootkin made it easy and I came away feeling I made a fair deal. The finance department was great too! Would definitely come back! More

fantastic all around!! Henry Perez and all the ppl that I come in contact with every time I am in for service are incredibly kind, professional easygoing. Jim Dorsey Henry Perez and all the ppl that I come in contact with every time I am in for service are incredibly kind, professional easygoing. Jim Dorsey More

Dismal service Friendly courteous and personal service. I tried going to Keyes van nuys with my previous Audi, but didn't care for their service at all. Friendly courteous and personal service. I tried going to Keyes van nuys with my previous Audi, but didn't care for their service at all. More

Service Great reception and taking care of our service needs. Corteous and on time. Went out of his way to organize and went through each item on the service Great reception and taking care of our service needs. Corteous and on time. Went out of his way to organize and went through each item on the service list. More

Excellent Service Experience Friendly, fast, and very thorough annual service check for my Audi. They even washed my car at the end! Highly recommend. Ask for Henry Perez; he's th Friendly, fast, and very thorough annual service check for my Audi. They even washed my car at the end! Highly recommend. Ask for Henry Perez; he's the best. More

Wonderful Johnny Borja will go above and beyond to satisfy my needs as a owner! I have and Audi A3 and it's not the greatest Audi, but I've been taken care of i Johnny Borja will go above and beyond to satisfy my needs as a owner! I have and Audi A3 and it's not the greatest Audi, but I've been taken care of in a timely manner only expected of the best in this! More