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Audi Pasadena

Pasadena, CA

4.9
1,014 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,014 reviews

August 07, 2016

in for for minor details in for some minor details and the service department took care of them as if they were major repairs, kudos to them for being so diligent. More

by S4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eagen
Aug 23, 2016 -

Audi Pasadena responded

Thank you for the fantastic review of our Service department. We look forward to working with you in the future! -Niko Dietier Karvunidis, General Manager

August 07, 2016

Fantastic, fast and thorough service! Having worked with Vince during my visits, I always receive top notch service. Super knowledgeable, detailed, efficient, and patient even when I scare More

by sabrina1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Aug 23, 2016 -

Audi Pasadena responded

Thank you so much for the fantastic review, Sabrina! Thank you for recognizing Vince, and thank you for choosing to work with us! - Niko Dietier Karvunidis, General Manager.

August 04, 2016

Henry is the best! This is my 4th Audi and I ALWAYS get the best, most prompt, friendly and efficient service from Henry when I get my cars serviced. More

by Heidi Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Audi Pasadena responded

Heidi, thank you for continually choosing to work with Rusnak/Pasadena Audi! I am so happy to hear that you have enjoyed great customer service from our Service team member Henry. Thank you for the excellent review! Niko Dietier Karvunidis, General Manager

August 04, 2016

Best sales service, no pressure. Best sales experience I have ever had from any dealership, patience, thorough, helpful, knowledgeable, swift, and no pressure. Omega is the best sales More

by Brotherlin98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omega Chambers
Aug 15, 2016 -

Audi Pasadena responded

Thank you so much for this excellent review, and for your wonderful compliments to Omega! I am so pleased to hear that you enjoyed your purchasing experience. I hope you love your new car! -Niko Dietier Karvunidis, General Manager

July 30, 2016

One of the best experiences! We went in to Rusnak to take a look at the Q3 & Q5 and met Yolanda. She was super helpful and definitely helped make our decision easier. We were stuc More

by Meri Galfayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Conrad
Aug 08, 2016 -

Audi Pasadena responded

Meri, I am happy to hear that you enjoyed your experience with Yolanda! I am glad that she helped you to narrow down which Audi worked best for you. Thank you for choosing to work with Rusnak Pasadena Audi! We hope to work with you in the future. -Niko Dietier Karvunidis, General Manager

July 30, 2016

Always Excellent I have never been disappointed with the service at Rusnak, and I'm three Audi's in! I highly recommend Audi service at Rusnak to anyone. More

by Sugarcube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Audi Pasadena responded

Thank you for continually choosing Rusnak Pasadena Audi! I am happy to hear that our Service department keeps you happy with each visit. -Niko Dietier Karvunidis, General Manager

July 29, 2016

Quick, Smooth, Hassel Free This was our second time trading in two vehicles each time. Our salesman provided excellent service making a normally stressful decision smooth and ea More

by Swissdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Marin
Aug 08, 2016 -

Audi Pasadena responded

Thank you for recognizing Hector, and thank you for trusting Rusnak Pasadena Audi with your vehicle needs! We hope you enjoy your new cars! -Niko Dietier Karvunidis, General Manager

July 29, 2016

Brake Service My normal service advisor was out and Henry Perez stepped in and handled everything perfectly. I bought my car from Rusnak and they have serviced it f More

by MikeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Audi Pasadena responded

Mike, thank you for recognizing Henry! I am happy to hear that he took great care of you, and we look forward to working with you in the future! - Niko Dietier Karvunidis, General Manager.

July 28, 2016

Great service We had such a great experience with Michael Parrish. We started off online, comparing used vehicles across all sites - Autotrader, Truecar, Cars.com, More

by Ray Stradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Parrish
Aug 08, 2016 -

Audi Pasadena responded

Ray, thank you for your awesome feedback. We will definitely take into account the poor quality pictures and work to improve this. Thank you for recognizing Michael, and thank you for ultimately choosing to purchase with Rusnak Pasadena Audi! We hope you love your new car! -Niko Dietier Karvunidis, General Manager

July 26, 2016

New car service Very minor adjustment of the front end alignment. Work was done correctly and in a reasonable amount of time. No other service issues at this time. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Aug 08, 2016 -

Audi Pasadena responded

Bill, thank you for your review. I a glad to know that your Service was completed in an efficient manner. -Niko Dietier Karvunidis, General Manager

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