Audi Pasadena

servise call Fast sevice,Vince is very knowledgable , and gives good recommendations, I have been very happy since I have been taking my car in ro Rusnak. Fast sevice,Vince is very knowledgable , and gives good recommendations, I have been very happy since I have been taking my car in ro Rusnak. More

Things that go thump I took my 2012 Q5 in to try and find out why I occasionally hear a thump when turning into or backing out of a parking space. The service department c I took my 2012 Q5 in to try and find out why I occasionally hear a thump when turning into or backing out of a parking space. The service department could not reproduce the issue (of course) so Johnny asked me to go on a drive with the technician to see if I could get it to happen. Of course I could not but the fact that they spent 30 minutes with me and were as intent as I was to find the problem says a lot about their staff. Each of the five times I've used Rusnak Audi service (Johnny) I experience the same level of attention and detail. It's very much appreciated! More

Auto repair Did fine. Rusnak has a wide range of possible purchase options. Ernnie Chan is an excellent sales person and gave me incredible service and help. Did fine. Rusnak has a wide range of possible purchase options. Ernnie Chan is an excellent sales person and gave me incredible service and help. More

Professional and courteous From the time I dropped my car off to the time that I picked it up... everyone that I encountered were very polite and courteous. Very helpful! From the time I dropped my car off to the time that I picked it up... everyone that I encountered were very polite and courteous. Very helpful! More

Friendly service Adam was friendly & professional during the sales process. The staff also was very accommodating. Thank you to the staff & sales team for all you help Adam was friendly & professional during the sales process. The staff also was very accommodating. Thank you to the staff & sales team for all you help! More

always amazing! the best. Vince Stamegna of Rusnak Audi is impeccable. He makes every (though rare) need to arrive for service really a pleasure. The service is always perfect Vince Stamegna of Rusnak Audi is impeccable. He makes every (though rare) need to arrive for service really a pleasure. The service is always perfect and the care and communication bar none. Thank you Vince for making every experience I have with you and Rusnak always a pleasure as well as a reassurance that I made the best decision on getting 4 Audis from your dealership. More

35,000 service for A4 The service folks, including Egan my rep, are agreeable, kept me updated and were a pleasure to deal with. The loaner car person and the cashier we The service folks, including Egan my rep, are agreeable, kept me updated and were a pleasure to deal with. The loaner car person and the cashier were also very proficient and customer service-oriented. More

Great dealer experience Really enjoyed visiting Rusnak. The dealership experience was fantastic, and my salesperson, Matt, was great to deal with. We shopped 3 other dealer Really enjoyed visiting Rusnak. The dealership experience was fantastic, and my salesperson, Matt, was great to deal with. We shopped 3 other dealerships and Rusnak was the most responsive and was the only dealership that provided a custom-tailored buying experience. Plus, living in the area, we always wanted to be part of the Rusnak family with their charity events and their exotic-car gatherings. More

Experience with Mathew. Matthew was patient and listened to what I expected in the car that I was looking for and he made sure that I was happy when I walked out of the deal Matthew was patient and listened to what I expected in the car that I was looking for and he made sure that I was happy when I walked out of the dealership.. I feel he went beyond and over what even Rusnak expects out of there sales representative. More

Highly recommend Rusnak Pasadena Audi Our salesman, Ivan, was the very best I have ever dealt with. In the past 10 years, we have bought a Lexus GS350 and GX370, a BMW 750 Li and a Subaru Our salesman, Ivan, was the very best I have ever dealt with. In the past 10 years, we have bought a Lexus GS350 and GX370, a BMW 750 Li and a Subaru Outback 3.6R., all of which were 2-3 year old CPOs. None were bad experiences, but Ivan was heads above all those experiences. The credit review, and extended warranty explanation was also clear and concise. We will recommend Rusnak (and Ivan), to all of our friends and acquaintances, and we will be back next time we purchase a vehicle! More