Audi Pasadena

Courteous Jim was very helpful in everything. It took time to realize what the problem was with the car, but it was resolved promptly afterwards. Thanks. Jim was very helpful in everything. It took time to realize what the problem was with the car, but it was resolved promptly afterwards. Thanks. More

Recall service James Gonzalez made my trip easy. I just brought in the car & he already had all the paperwork ready for me. Boom 10 minutes, the shuttle driver - M James Gonzalez made my trip easy. I just brought in the car & he already had all the paperwork ready for me. Boom 10 minutes, the shuttle driver - Michael could take me home. Service is excellent. More

Thanks It was a great experience. They provide high level services for any case. The new car came with an engine problem but ,Audi solved it in a manner tha It was a great experience. They provide high level services for any case. The new car came with an engine problem but ,Audi solved it in a manner that left us happy and satisfied. More

Not your typical dealer Right when I stepped in I was ready to be pounced on, however the experience was different than at most dealers. Rick greeted me and told me he was th Right when I stepped in I was ready to be pounced on, however the experience was different than at most dealers. Rick greeted me and told me he was there and if I wanted to look around, to please do so and to call him over when I was ready. I did look around familiarizing myself with the products I'd been researching online the week before. After checking out a few cars, I flagged him over and asked him a few questions which then proceeded with a test drive. I have a few more months left on my current lease and told him I wouldn't be buying, and he didn't seem to be mad, but genuinely wanted to show me the car. He sealed the deal with me and any of my friends looking for Audis will be going to see Rick. More

Service by Audi Rusnak Pasadena - Audi Henry Perez always provides the best service when I need to get my car serviced or if I ever have any issues. He is extremely knowledgeable, great cu Henry Perez always provides the best service when I need to get my car serviced or if I ever have any issues. He is extremely knowledgeable, great customer service. I will always wait to book my appointment to ensure he manages my needs. More

45k mile service I took my Audi Q7 for its 45000 mile service. I also wanted the bluetooth looked into because I was having issues w it. I was given a 2017 Q7 loander I took my Audi Q7 for its 45000 mile service. I also wanted the bluetooth looked into because I was having issues w it. I was given a 2017 Q7 loander car and really enjoyed it. The work was done in 1 day. I am very happy w what was done. More

I always have the best experience when I bring my Audi in. Great customer service..Friendly, Fast and Easy. I would buy another Audi just for the amazing service I receive from the Service Dept. Always effici Great customer service..Friendly, Fast and Easy. I would buy another Audi just for the amazing service I receive from the Service Dept. Always efficient and take care of all my issues pertaining my car. More

Easy and professional. Always a good experience. with Henry Perez. he'll keep you updated on changes and is accurate on delivery time. I f additional time is needed, he'll e Always a good experience. with Henry Perez. he'll keep you updated on changes and is accurate on delivery time. I f additional time is needed, he'll explain in great detail the changes and why they are needed. More

Great customer service Vince went above and beyond to make sure all issues with my car were resolved. I'm very pleased with the attention to detail and follow through! Vince went above and beyond to make sure all issues with my car were resolved. I'm very pleased with the attention to detail and follow through! More

Excellent It's always an easy and pleasant experience to bring my car in. All of the employees at the Audi service center are extremely helpful and accommodatin It's always an easy and pleasant experience to bring my car in. All of the employees at the Audi service center are extremely helpful and accommodating. More