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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

September 27, 2017

rusnak audi I have been a customer of Rusnak Audi in Pasadena CA for over 3 years and have always received excellent service. Danny R in sales was attentive and More

by jayryandecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny R
Oct 09, 2017 -

Audi Pasadena responded

Thank you for being our customer, and thank you for your terrific feedback! I am so glad that Danny was attentive and delivered a great buying experience. -Niko Dietier Karvunidis, General Manager

September 26, 2017

Great service Needed to come in for first oil change and had a recall item that needed to be fixed. Scheduling required a call as opposed to being able to do this v More

by Pct03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rangsipat
Oct 02, 2017 -

Audi Pasadena responded

I am happy to hear that you had a smooth and excellent visit with our Service department. Thank you for your review! -Niko Dietier Karvunidis, General Manager

September 26, 2017

Excellent service My consultant was outstanding. He cares about my needs. Car was washed too. I was there for a recall and service. They gave me a nice loaner. More

by Sukita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja , Johnny Borja, Henry Perez
Oct 02, 2017 -

Audi Pasadena responded

Sukita, I am happy to hear about your great experience with our Service team! Thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

September 23, 2017

Fantastic Service! I went in for a recall and I can't "recall" a nicer experience with a dealership. Johnny in particular went above and beyond. I was extremely happy th More

by Denise LaVey Dashew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Oct 02, 2017 -

Audi Pasadena responded

Denise, We are so glad to hear about your incredible experience with Johnny. I am happy to hear that your vehicle was returned on time, and that you received excellent customer service. Thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

September 17, 2017

Warranty recall Excellent experience. Next line they did an amazing job. Call me appropriately. Arrange a rental I had of time. Very satisfied with the overall servi More

by 1234554321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 02, 2017 -

Audi Pasadena responded

I am glad to hear that you were completely satisfied with your recent Service experience. Thank you for your great feedback, and thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

September 14, 2017

Treated me well Henry was knowledgeable and communicated clearly the work that needed to be done and the time it would take before my car was ready. He set up a free More

by Terry G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Sep 26, 2017 -

Audi Pasadena responded

Terry, thank you for this great feedback. I am glad that Henry delivered a hassle-free and pleasant Service experience. Thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

September 09, 2017

Very Professional From start to finish, everything done at Rusnak is done with expertise. Very helpful and professional. You know you are being taken care here, and wit More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Sep 15, 2017 -

Audi Pasadena responded

Miguel, I am pleased to hear that you had a seamless and fantastic customer experience. Thank you for your business, and thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

August 29, 2017

Great experience This was a super great experience - professional low key and no pressure! CC was very knowledgeable and courteous. I would definitely recommend Rusnak More

by Soia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CC and Aaron
Sep 08, 2017 -

Audi Pasadena responded

Soia, Thank you for taking the time to leave this excellent review. I am glad to know that you received fantastic and knowledgeable customer service. Thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

August 29, 2017

Very Helpful Very helpful and friendly service. Made getting the service an easy process. The car was ready in a timely manner and everything was fully explained More

by Vicky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gilberto Tapia
Sep 08, 2017 -

Audi Pasadena responded

Vicky, thank you for the great review! I am glad that you received great customer service, and enjoye a smooth experience. -Niko Dietier Karvunidis, General Manager

August 27, 2017

Everyone extremely helpful. I am extremely grateful to Henry Perez for making sure that the car was ready in good time on Friday for me to get to Pasadena, pick up the car, and g More

by AudiCatharine6/23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Sep 05, 2017 -

Audi Pasadena responded

Thank you for your great review, and for your business. We are glad to know that Henry took excellent care of your vehicle, and made sure to get you back on the roads as soon as possible. -Niko Dietier Karvunidis, General Manager

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