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Audi Pasadena

Pasadena, CA

4.9
990 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 990 reviews

March 18, 2024

Super efficient service. Fast delivery. German was professional and made the process pleasant and easy. More

by gonavera
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German
Mar 20, 2024 -

Audi Pasadena responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2024

Dealership engaged in boarder line bait and switch tactics. They posted special for a car that was attractive and matched what other dealers in the area were offering. When we went in to claim the spe More

by Bwally
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ivan Lai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie Zhao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Audi Pasadena responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Khalid Omar General Manager Audi Pasadena (626) 229-2419 2965 E. Colorado Blvd. Pasadena, CA 91107 https://www.audipasadena.com

March 11, 2024

George Pau has been a great help and very informative to all our questions we have. We love working with him. More

by Maylicious113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Pau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Audi Pasadena responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2024

Great service, James Gideon has helped me with my last 3 cars, always gets me exactly what I want More

by harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gideon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Audi Pasadena responded

Hi Harry, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 06, 2024

Christian is the best. Highly recommend talking to him. Gave me a rough estimate over the phone & it turned out to be better than all other dealerships. I’ve called about 6 More

by frankmagana17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Audi Pasadena responded

Hi, thank you for taking the time to leave a review for us at Audi Pasadena. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

March 05, 2024

Excellent customer service. Friendly and accommodating staff. Straight forward and efficient process. Shout out to Christian who took great care of me. It made the 2 hour drive More

by John M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Small
Mar 08, 2024 -

Audi Pasadena responded

Hello John, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2024

John was a great salesman and the process of buying was pretty painless and fair. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Mar 08, 2024 -

Audi Pasadena responded

Hi David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2024

Fast service! We usually dread purchasing a vehicle due to the long process, but they made the process easy and fast. More

by Gilbertorduno626
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Preston Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Audi Pasadena responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2024

The sales person George PAU and manager Khalid were exceptionally helpful, especially in looking out for the interest of the client and mindful of their interests and needs! They give you a good sense More

by hy2009.gz
Recommend Dealer
Yes
Employees Worked With
George PAU
Mar 05, 2024 -

Audi Pasadena responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2024

We had a great buying experience with Taylor nd the rest of the Rusnak staff. More

by pamsbry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vianka Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Perez
Mar 03, 2024 -

Audi Pasadena responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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