Audi Pasadena

Johnny Borja is the best service advisor My service advisor is second to none. He goes above and beyond and because he was so good Im not even looking at anything other than an Audi from the My service advisor is second to none. He goes above and beyond and because he was so good Im not even looking at anything other than an Audi from the same dealership More

Positive Very positive professional atmosphere. Johnny was extremely helpful and a joy to speak with. I really appreciated the texts and call I received rega Very positive professional atmosphere. Johnny was extremely helpful and a joy to speak with. I really appreciated the texts and call I received regards by my service. More

Beyond what I expected Audi has been my car brand of choice for quite some time now. It should come to no surprise that I have sourced a few of their different properties in Audi has been my car brand of choice for quite some time now. It should come to no surprise that I have sourced a few of their different properties in search of my dream car. The overall experience of these other Audi dealerships have been unpleasant to say the least. Perhaps it was why I would leave empty handed time and time again. The day of my Birthday I spontaneously decided to commute to the Rusnak property in Pasadena. As I made my way to the area housing the Audi’s I made contact with Sales Representative George Pau. Mr. Pau’s demeanor and accommodation was what truly sealed this deal. Whoever said hospitality did not exist in retail has yet to meet George. Almost a week later and I’m still reaping the benefits of consciously steering clear from my neighboring Audi store(s) and commuting over to West Colorado Blvd. A big thank your to the Rusnak team and an even bigger thank you to George for making my day extra special. More

Best place to get your Audi serviced My advisor, Vince Stamegna is the best. My Audi(s) (yes bought two) are in good hands. Ruznak provides everything to make my wait (when I do) comfo My advisor, Vince Stamegna is the best. My Audi(s) (yes bought two) are in good hands. Ruznak provides everything to make my wait (when I do) comfortable including Porto's pastries...5 star. More

Great Experience One of the smoothest experience I ever had at a dealership. Let's be real, it's not an easy task to make a car purchase (especially after getting your One of the smoothest experience I ever had at a dealership. Let's be real, it's not an easy task to make a car purchase (especially after getting your car totaled and having to deal with insurance). Before arriving, I'd had already visited quite a few dealerships and every time left with doubt. My dad and I were greeted by a gentlemen named Anthony who helped us through the process and answered every question in mind. Let me mention that my dad does not speak English so throughout the whole process I had to translate and Anthony was very understanding and patient. Overall it was a very pleasant experience and I would most definitely recommend to every one. More

Annual service From to start finish the service was exceptional. I was taken care of and knew where I had to be for every step of the way. Love Audi!!! From to start finish the service was exceptional. I was taken care of and knew where I had to be for every step of the way. Love Audi!!! More

Great People Our 2017 Audi Q7 needed a software update so we took it to Pasadena Rusnak and they completed the programming by the end of the day and in the meantim Our 2017 Audi Q7 needed a software update so we took it to Pasadena Rusnak and they completed the programming by the end of the day and in the meantime allowed us to use a courtesy Q5 loaner. When we picked it up they had also washed and vacuumed it, which was a pleasant surprise. Kirk was our service rep and he did an excellent job of quickly processing our service order and making sure that our vehicle was ready and waiting for us up front when we picked it up. Everything was handled under warranty, so no cost to us. More

recall Very friendly, fast and excellent service by Vince. Vince was very helpful and made the service a surprisingly pleasant visit. He did a fantastic job, Very friendly, fast and excellent service by Vince. Vince was very helpful and made the service a surprisingly pleasant visit. He did a fantastic job, which left me with a smile! More

Fantastic car buying experience I have nothing but praise for Rusnak dealership in Pasadena but mostly all of my extreme satisfaction is thanks to Ivan Lai. He was very professional I have nothing but praise for Rusnak dealership in Pasadena but mostly all of my extreme satisfaction is thanks to Ivan Lai. He was very professional, thorough and very helpful throughout the process. He has made my car buying experience a real pleasure. Ivan is a real asset to your company. Thanks Alex B. More

fast, friendly, clean offices, convenient This dealer has been surprisingly great. I did not have a good Rusnak Volvo experience, so i was leery. However, with my Audi and the different locati This dealer has been surprisingly great. I did not have a good Rusnak Volvo experience, so i was leery. However, with my Audi and the different location i am surprisingly very happy! From the receptionists to the service staff to the cashiers all were fast, friendly and helpful. I even like the reminder texts and emails. Very convenient! thank you! More