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Audi Pasadena
Pasadena, CA
1,014 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,014 reviews
January 13, 2018
Rusnak Audi repair Excellent customer service,my 2010 Q5 has been serviced at other Audi dealers and Rusnak Audi Delivers quality work ,addresses my cars issues and I AM Excellent customer service,my 2010 Q5 has been serviced at other Audi dealers and Rusnak Audi Delivers quality work ,addresses my cars issues and I AM a very happy person knowing I can trust this dealer for my Audi repairs. As far as cost , it is quite expensive However, as long as my car runs without problems and I am not paying for services that are not needed due to inabilities of others not doing their job--- I Will continue to service my Q5 here. More
by SC2002
Employees Worked With
Vincent Stamegna
January 13, 2018
A5 recall My service rep was informative, accurate, polite and helpful in completing the needed repair and in fully inspecting and washing the car. Thanks very My service rep was informative, accurate, polite and helpful in completing the needed repair and in fully inspecting and washing the car. Thanks very much. More
by cturner49
Employees Worked With
Johnny Borja
January 03, 2018
Johnny B rocks! I sincerely appreciate the attention to detail, the courtesy, the professionalism shown to us. Johnny provides all you'd want from a service departmen I sincerely appreciate the attention to detail, the courtesy, the professionalism shown to us. Johnny provides all you'd want from a service department head. More
by JMo
Employees Worked With
Johnny Borja
January 02, 2018
New car purchase Usually dread purchasing a new car, but Alex made it a pleasant, hassle-free experience. He was well informed about the vehicle and answered any ques Usually dread purchasing a new car, but Alex made it a pleasant, hassle-free experience. He was well informed about the vehicle and answered any questions. Also liked doing the on-line, pre-purchase credit check. More
by New Audi Owner
Employees Worked With
Alex Sirani
January 02, 2018
Perfect service The sales George is so friendly and professional. He gave me good suggestion and excellent service. told to me what the good car for me. Thanks!! The sales George is so friendly and professional. He gave me good suggestion and excellent service. told to me what the good car for me. Thanks!! More
by TUL Inc
Employees Worked With
George Pau
January 02, 2018
Best customer contact Henry Perez is the best service manager ever. I have worked with him for years. He is the reason I get my Audi serviced at Rusnak Pasadena. Henry Perez is the best service manager ever. I have worked with him for years. He is the reason I get my Audi serviced at Rusnak Pasadena. More
by Audi lover
Employees Worked With
December 28, 2017
Chenchen's Excellent customer service She provided great service throughout and pleased with Dealership. We are satisfied that we finalized the deal on our terms. Chen was friendly and w She provided great service throughout and pleased with Dealership. We are satisfied that we finalized the deal on our terms. Chen was friendly and we enjoyed dealing with her. thanks More
by vmjhamb
Employees Worked With
Chenchen Yu
December 28, 2017
Great experience and friendly staff Guys I'm there made it very easy and streamlined. Was great to have people that helped us get it done so easily. Would highly recommend! Guys I'm there made it very easy and streamlined. Was great to have people that helped us get it done so easily. Would highly recommend! More
by Andyapodaca
Employees Worked With
Arbi Josephian
December 24, 2017
Niko and Danny were great ! Niko and Danny were great. They gave me great customer service I would recommend Rusnak Aud to everyone. They cared about giving me the best dea Niko and Danny were great. They gave me great customer service I would recommend Rusnak Aud to everyone. They cared about giving me the best deal possible. More
by Novo
Employees Worked With
Daniel Allen
December 23, 2017
Always kind, informative and professional I have been a customer with Rusnak Audi over the past four-years and they always provide me with great service no matter what the issue is. I have been a customer with Rusnak Audi over the past four-years and they always provide me with great service no matter what the issue is. More
by Brian Moore
Employees Worked With
Ian De Los Reyes
