Audi Pasadena

Best Dealership with the best service! Needed the TDI fix on my A8 done before trading it in for a new Audi. All was taken care of by Johnny and the service team without a hitch. Same d Needed the TDI fix on my A8 done before trading it in for a new Audi. All was taken care of by Johnny and the service team without a hitch. Same day bought my 5th Audi from Arbi. It is extremely comforting to know that Arbi is there for me as he has never steered me wrong. Arbi makes the process stress and problem free ... I look forward to continuing to work with him for my future Audi's. More

Best! Vince is so nice and I had a great experience with my service per usual. He is one of the reasons I continue to lease an Audi! Vince is so nice and I had a great experience with my service per usual. He is one of the reasons I continue to lease an Audi! More

Great experience Very friendly and easy to deal with. Salesman, Larry, was terrific. Delivery was smooth and easy. One of the best dealerships I have ever dealt wit Very friendly and easy to deal with. Salesman, Larry, was terrific. Delivery was smooth and easy. One of the best dealerships I have ever dealt with. More

Always a great expeirence I’ve been a Rusnak Customer for over twelve years now and this is my 4th purchase there. I’ve always had a great experience with their sales people an I’ve been a Rusnak Customer for over twelve years now and this is my 4th purchase there. I’ve always had a great experience with their sales people and their service department. I wouldn’t consider going to anyone else. More

Professional and eady One if the big reasons I bought a car again from Rusnak was the service department. I had a number of small things I asked Henery to check along with One if the big reasons I bought a car again from Rusnak was the service department. I had a number of small things I asked Henery to check along with doing my regular service. Everything was done and really appreciated. They communicate letting you know how things are going and if there is a delay you get a call. More

The Best Car Buying Experience I've Ever Had! From my first inquiry online through the signing of the purchase agreement, Rusnak absolutely exceeded my expectations. The interactions were professi From my first inquiry online through the signing of the purchase agreement, Rusnak absolutely exceeded my expectations. The interactions were professional, transparent, and responsive. After applying for credit with Audi, I was required to select a dealer even though I was already working with a car buying service. For the first time in years, my interaction with a dealership were equal to the personalized service I've received from the car buying service, and much to my surprise Rusnak was able to beat their proposed pricing and terms so i ended up finalizing the purchase with Rusnak. This dealership is as good as it gets, and the service I received from Larry Gootkin (Internet Purchase Manager) has made me a total fan of Rusnak and a future repeat customer as well. More

My Fourth Audi I keep going back to Audi and the Pasadena Rusnak team because of the high quality of the vehicle and exceptional service - from both Sales and Servic I keep going back to Audi and the Pasadena Rusnak team because of the high quality of the vehicle and exceptional service - from both Sales and Service- that they consistently provide. David Carter listened to my needs, found the vehicle I wanted, and with Aaron Miler, worked out very attractive lease terms for me. (David did the same for me three years ago when I leased my A4.) I should add that Vince Stamegna, my Service Advisor for over six years, is another big reason why I chose Rusnak Audi over my other driving options. More

Routine Service Routine post service is expected to be good; however, the recent 20K service was exceptional thanks to Henry Perez. I arrived 2:30 to make a serv Routine post service is expected to be good; however, the recent 20K service was exceptional thanks to Henry Perez. I arrived 2:30 to make a service appt. for the following day; I thought to ask if could be accommodated same day; the initial staff thought it would not be possible due to workload/previous appts. (understandable). However, it was suggested I speak directly with a service rep (Henry Perez) and that is when things began to happen. He quickly evaluated the service needed based on mileage; gave me an estimated time to complete, and within 1 1/2 hours I was accommodated, work was completed, service was reviewed, estimated time of next service (very professional); and I was on my way, thanks to Henry.. More