Audi Pasadena

Service The service advisors where very attentive to the issues and made the experience better. This has always been my experience at this dealer. Good job. The service advisors where very attentive to the issues and made the experience better. This has always been my experience at this dealer. Good job. More

Great service and a great price We leased a new Audi and the process could not have been easier. Alex was fair and efficient and we are very pleased with our new car. We leased a new Audi and the process could not have been easier. Alex was fair and efficient and we are very pleased with our new car. More

Excellent salesperson service:Taylor Baffert The salesman Taylor took time in helping me with the purchase. Mark, the technician, patient,y explained auto functions, and I will return for furthe The salesman Taylor took time in helping me with the purchase. Mark, the technician, patient,y explained auto functions, and I will return for further directions. Ken, the manager, was helpful. I was disappointed in the final step arranging for finance. Kevin was not too accommodating in explaining my questions and was too focused on selling me certain maintenance coverages. More

Best in the Biz Henry and Johnny go out of their way to treat my car like it was their own. Their attention to detail is spectacular. They are always available to as Henry and Johnny go out of their way to treat my car like it was their own. Their attention to detail is spectacular. They are always available to assist. More

Painless and pleasant car buying experience It was an extremely smooth process. For the first time, I did not feel pressured or coerced into making a decision when buying a car. Sam did great jo It was an extremely smooth process. For the first time, I did not feel pressured or coerced into making a decision when buying a car. Sam did great job walking me through all of the options available, and made the whole experience pleasant. More

Great Experience! Johnny is amazing, he always takes great care and always recognizes me which is nice! When they wash my car complimentary, that is always a nice gestu Johnny is amazing, he always takes great care and always recognizes me which is nice! When they wash my car complimentary, that is always a nice gesture. More

Bella I signed up for a couple of test drives and had the good fortune to meet Yalonda Conrad. Not only was she very knowledgeable and professional she too I signed up for a couple of test drives and had the good fortune to meet Yalonda Conrad. Not only was she very knowledgeable and professional she took her time and I never felt rushed or pushed into making a decision. I ended up buying a 2018 Audi S5 Cabriolet and never looked back. I am very happy with the car and look forward to my further interaction with Rusnak when bringing the car in for service. Thank you Yalonda. Also, many thanks to Matthew Dowley for his technical expertise and help. Sincerely Elsbeth Kirkpatrick More

Experience Good service, good price and excellent customer service I will return for surely, especially that inwill be ready for a new car very soon. Thanks Good service, good price and excellent customer service I will return for surely, especially that inwill be ready for a new car very soon. Thanks More

Rusnak Audi repair Excellent customer service,my 2010 Q5 has been serviced at other Audi dealers and Rusnak Audi Delivers quality work ,addresses my cars issues and I AM Excellent customer service,my 2010 Q5 has been serviced at other Audi dealers and Rusnak Audi Delivers quality work ,addresses my cars issues and I AM a very happy person knowing I can trust this dealer for my Audi repairs. As far as cost , it is quite expensive However, as long as my car runs without problems and I am not paying for services that are not needed due to inabilities of others not doing their job--- I Will continue to service my Q5 here. More