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Audi Pasadena
Pasadena, CA
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 993 reviews
June 05, 2018
Professional service hassle free no haggling in and out and I liked my experience with the dealership very professional José Soto was very professional at the way he presented the vehicle to us took us out on a I liked my experience with the dealership very professional José Soto was very professional at the way he presented the vehicle to us took us out on a test drive very straightforward no hidden secrets hassle free I’m happy with the deal I would recommend friends to the dealershipAnd have them ask for Jose More
by Car lover for life.
Employees Worked With
Jose Soto
May 19, 2018
Great service Danny Rivas is the best mechanic period. Danny has serviced my car from day one and firmly believe he works with purpose. My car is in top form than Danny Rivas is the best mechanic period. Danny has serviced my car from day one and firmly believe he works with purpose. My car is in top form thanks to the attention to detail and careful consideration Danny provides. Thank you. My only lament is the bathrooms in Audi are desperately outdated- Yuk ! More
by Okihabla
Employees Worked With
Danny Rivas and Service advisor Ian
May 18, 2018
Great experience Great service. Easy to get rental car. Car was ready same day. Was easy to get car early next day. Got explanation of issues. All good. Great service. Easy to get rental car. Car was ready same day. Was easy to get car early next day. Got explanation of issues. All good. More
by Cstrong
Employees Worked With
Henry Perez
May 18, 2018
Anthony Robles helped me secure an awesome deal! Anthony was patient and kind in getting me a great deal! The finance manager was also patient and did not give my any pressure to buy more products. Anthony was patient and kind in getting me a great deal! The finance manager was also patient and did not give my any pressure to buy more products. More
by anthony is awesome
Employees Worked With
Anthony Robles
May 09, 2018
Thank you Rick! Rick was outstanding at responding to our request for information via email. His responses allowed us to fall in love with our first Audi before test Rick was outstanding at responding to our request for information via email. His responses allowed us to fall in love with our first Audi before test driving and actually seeing the vehicle. Excellent communication from beginning to end. Thank you to Rick for your excellent customer service, patience and understanding! His manager helped us but I forgot his name. Joesph in finance was great as well his professionalism is superb! More
by Bill
May 06, 2018
Everything as it should be/ I would buy another Audi just to have Johnny Borja take care of it. The service was fine but the accommodation to the owner was even better. I would buy another Audi just to have Johnny Borja take care of it. The service was fine but the accommodation to the owner was even better. More
by enowak
Employees Worked With
Johnny Borja
May 02, 2018
Superb customer service! Overall excellet experience with customer service when I brought in my car for a recall. Henry Perez from Rusnak Pasadena was awesome as always! Loung Overall excellet experience with customer service when I brought in my car for a recall. Henry Perez from Rusnak Pasadena was awesome as always! Lounge amenities are great as well! More
by LA Rider
Employees Worked With
Henry Perez
May 01, 2018
Great Sales Service I was treated very respectfully with a no-pressure approach by the salesman, Alex Serrani. Larry Vena, who handled the tinting, Lojack installation an I was treated very respectfully with a no-pressure approach by the salesman, Alex Serrani. Larry Vena, who handled the tinting, Lojack installation and paint protection afterwards, also provided excellent service. More
by Chuck
Employees Worked With
Alex Serrani, Larry Vena
April 20, 2018
Great Customer Service Kyriakos Koniotis provided great customer service,great deals alot of options to pick. Kyriakos Koniotis was friendly and fast on doing the sale proc Kyriakos Koniotis provided great customer service,great deals alot of options to pick. Kyriakos Koniotis was friendly and fast on doing the sale process, I would recommend him. More
by Hortega
Employees Worked With
Kyriakos Koniotis
April 16, 2018
Best Dealership with the best service! Needed the TDI fix on my A8 done before trading it in for a new Audi. All was taken care of by Johnny and the service team without a hitch. Same d Needed the TDI fix on my A8 done before trading it in for a new Audi. All was taken care of by Johnny and the service team without a hitch. Same day bought my 5th Audi from Arbi. It is extremely comforting to know that Arbi is there for me as he has never steered me wrong. Arbi makes the process stress and problem free ... I look forward to continuing to work with him for my future Audi's. More
by gregw
Employees Worked With
Johnny Borja, Arbi Josephian
