Audi Pasadena

Excellence Overall!!!! I have a 2002 Audi A6 that needs a lot of attention and care. Rusnak has provided that time after time. My service rep has always been Vincent Stameg I have a 2002 Audi A6 that needs a lot of attention and care. Rusnak has provided that time after time. My service rep has always been Vincent Stamegna. I cannot say enough about Vince. He’s professional, caring and always keeps me informed of the progress with my car. His prompt responses and kindness are very much appreciated!, More

2nd Vehicle Here Good working relationship with Danny, second time I worked with him. He listened to my requirements and found a vehicle that worked for me. Low pressu Good working relationship with Danny, second time I worked with him. He listened to my requirements and found a vehicle that worked for me. Low pressure, which I appreciate. Do not like high pressure sales tactics. More

Excellent service The service department provided prompt, efficient and satisfactory service. The problems were quickly taken care of, the car was washed and delivered The service department provided prompt, efficient and satisfactory service. The problems were quickly taken care of, the car was washed and delivered in great condition. More

Very responsive. I managed to negotiate all parts of my purchase through email, getting responses within just minutes. When I showed up in Pasadena, the car was waiti I managed to negotiate all parts of my purchase through email, getting responses within just minutes. When I showed up in Pasadena, the car was waiting for me, with only a few signatures needed to finalize the purchase. I've never had such an easy time purchasing a car. More

Great experiance I had a great experience with the sales person via email to completion of the transaction. The attitude, personality and knowledge of the sales person I had a great experience with the sales person via email to completion of the transaction. The attitude, personality and knowledge of the sales person was great . More

Professional and Great Service I enjoyed my visit and experience with this dealership. Joe Louis and Alice Hao were very nice and very professional. the price of my vehicle i believ I enjoyed my visit and experience with this dealership. Joe Louis and Alice Hao were very nice and very professional. the price of my vehicle i believed is decent. Most important thing was i felt comfortable with them during the process, unlike some other dealer so hard sell and make me embarrassed if not buying from them. In fact, it was my second A4 I leased from this dealer, and Joe Louis also the one who assisted me, that's why i came back because of Joe's great service :) More

Very satisfied Service rep was excellent. He had knowledge and experience. Delivered the car before the promised time. Unhappy with the maintenance plans that Audi Service rep was excellent. He had knowledge and experience. Delivered the car before the promised time. Unhappy with the maintenance plans that Audi offers, too expensive to maintain a car. More

Extraordinary service From A to Z, Vincent's team has been handling our 20K maintenance service with the utmost professionalism & courtesy: warm welcome, clear explanation, From A to Z, Vincent's team has been handling our 20K maintenance service with the utmost professionalism & courtesy: warm welcome, clear explanation, timely handling and perfect clean up of the car. We have already recommended Rusnak/Pasadena Audi to a couple of friends and will keep doing so. More

great service gave me a decent price and was friendly from start to end. 5 stars for everything, just wished I could have gotten a better deal. gave me a decent price and was friendly from start to end. 5 stars for everything, just wished I could have gotten a better deal. More