Audi Pasadena

Kirk Wallace is wonderful Wonderful service. I brought my car in for air conditioning issues. I received a text by the end of the day. Picked up a loaner the next morning and t Wonderful service. I brought my car in for air conditioning issues. I received a text by the end of the day. Picked up a loaner the next morning and the car back by Tuesday! More

Good except the clock Everything went well, except the requested adjustment to the clock was not done. The clock is slow, and it is even slower after the service. Everything went well, except the requested adjustment to the clock was not done. The clock is slow, and it is even slower after the service. More

Wonderful Experience Paul Kim worked out a fantastic deal for us on the exact A5 Sportback we were looking for. Very knowledgeable, attentive and polite I would highly rec Paul Kim worked out a fantastic deal for us on the exact A5 Sportback we were looking for. Very knowledgeable, attentive and polite I would highly recommend him to any friend or family member looking for a new car. Shopping for a new vehicle can be very stressful but Paul made it so easy we actually enjoyed it! More

Process My sales person, Arbi Josephian, was extremely polite, informative and helpful. He found me the car I wanted and went above and beyond to do so. The t My sales person, Arbi Josephian, was extremely polite, informative and helpful. He found me the car I wanted and went above and beyond to do so. The technology expert, Jared, was also very accomodating, and gave me an excellent tutorial and said he was available anytime to help me in any way as many times as I needed. I had a very nice meeting with the new Rusnak/Audi manager who made it clear that Rusnak's number one goal is to make the sales/lease process as seamless and pleasant as possible.The woman who helped with the financial part and lease signing was most helpful and pleasant. Overall, I was extremely pleased with every aspect of my experience. More

Fantastic. Most enjoyable dealing ever. From my first contact to driving off the lot everything was perfect. Would recommend this dealership and employees to anyone. Will be back for next ca From my first contact to driving off the lot everything was perfect. Would recommend this dealership and employees to anyone. Will be back for next car. More

Great Service The service department (Vince) was able to fit me in at the last minute when my engine light came on. They were able to check everything and have my c The service department (Vince) was able to fit me in at the last minute when my engine light came on. They were able to check everything and have my car ready the same day. Great service! More

George is the best George went above and beyond in helping us with finding what we wanted. I would definitely recommend him to anyone looking to purchase a car. George went above and beyond in helping us with finding what we wanted. I would definitely recommend him to anyone looking to purchase a car. More

Rusnak is great! Rusnak Audi in Pasadena is always efficient, smooth, accommodating and friendly! We were able to schedule an appointment quickly! Kirk Wallace, our s Rusnak Audi in Pasadena is always efficient, smooth, accommodating and friendly! We were able to schedule an appointment quickly! Kirk Wallace, our service adviser, is the best! More

Excellent sale Everyone was so helpful in my purchase of a new Audi Q5. Sales people in finance were fair and very helpful.This is my second experience purchasing a Everyone was so helpful in my purchase of a new Audi Q5. Sales people in finance were fair and very helpful.This is my second experience purchasing a vehicle from Russ neck Audi and I will definitely consider if future purchases from the same dealership. More