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Audi Pasadena

Pasadena, CA

4.9
1,015 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,015 reviews

November 06, 2018

Absolutely great service from Rusnak dealership. I had a truly fantastic experience when I went to Rusnak. Larry really took care of me, not only as a customer, but as a new friend. From the moment I More

by Chokeartist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Nov 16, 2018 -

Audi Pasadena responded

Thank you for the 5-star rating and feedback. I am glad to hear that our team was able to meet your needs! - Ken C., General Manager

November 02, 2018

Ian de Los Reyes was great Ian was great to work with. He was very helpful and knowledgeable. Because of Ian I will continue going to Rusnak for my car repairs and maintenance. More

by BARR110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Nov 16, 2018 -

Audi Pasadena responded

Thank you so much for your kind words as well as your continued business! -Ken C., General Manager

November 01, 2018

Easy and pleasant experience From the initial visit to the final purchase Taylor made this a great experience. No pressure sales but he always available when needed. Price is typi More

by BG2018Q5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KImberly Amaya
Nov 06, 2018 -

Audi Pasadena responded

Thank you so much for your kind words about Vince! He truly is a valued member of our team. -Ken C., General Manager

October 30, 2018

Professional and friendly Everybody that helped me is friendly and professional. I will recommend my friends to go there. I hope I could get a even better price for my next aud More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know their name. They are all good., Larry Gootkin, David Carter
Nov 06, 2018 -

Audi Pasadena responded

Thank you for the great feedback and we appreciate the recommendation! - Ken C. General Manager

October 29, 2018

Scheduled service Great customer service. I had a very good Customer service experience. Service department was awesome and went out of the way to get me to the off More

by Milflor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian in service
Nov 06, 2018 -

Audi Pasadena responded

Thank you for the recommendation! - Ken C. General Manager

Nov 06, 2018 -

Audi Pasadena responded

We're so glad to hear it! Thank you for your kind words, and we can't wait to see you during your next visit. -Ken C., General Manager

October 25, 2018

Great service!! I want to personally thank Ian De Los Reyes for his exceptional service. Rusnak Audi takes great care of their customers from sales through service an More

by RiverRacerX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Nov 06, 2018 -

Audi Pasadena responded

Thank you for the recommendation! - Ken C. General Manager

October 20, 2018

Taylor was great Great young man very polite worked quickly I best I’ve ever seen I will be back to work with Taylor again very smart and caring 🚗 🚘 More

by JWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Audi Pasadena responded

Hello, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Ken C., General Manager

October 12, 2018

Couldn't be happier. I was considering buying out my lease and wanted to have the car looked over really good for any issues before I made my decision. My Sales person Ka More

by Chrissyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2018 -

Audi Pasadena responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!- -Ken C., General Manager

October 11, 2018

Easiest car buying experience! My purchase was so easy, Yolanda was very pleasent to deal with. There was a couple looking at the car I went there to buy. While we were waiting to More

by Love my Q3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yalonda Conrad
Nov 06, 2018 -

Audi Pasadena responded

Thank you for sharing your experience with us! We hope you love your new vehicle! -Ken C., General Manager

October 10, 2018

Happy Customer The sales team (Allen) represented immediate customer acknowledgement, courtesy, responsiveness and professionalism. Asked all appropriate questions t More

by Jr555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Sepanyan
Nov 06, 2018 -

Audi Pasadena responded

We're happy to hear Allen came through for you! Please call or stop by anytime - you're always welcomed here! -Ken C., General Manager

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