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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

December 19, 2018

In the end it was a great experience Anthony came through in terms of setting up the deal. He was mindful of my time and I appreciated that he had us in and out of there in under an hour. More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daysi Nerio, Anthony Robles
Jan 04, 2019 -

Audi Pasadena responded

We take great pride in providing the best possible experience for our customers. -Ken C., General Manager

December 18, 2018

Great Service Henry Perez is a great service manager! He’s responsible and very customer service friendly. I recommend him to friends, colleagues, and family. Great More

by TheWord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Jan 04, 2019 -

Audi Pasadena responded

Thank you for referring us to others. -Ken C., General Manager

December 18, 2018

Professional and Great Service Service Adviser was very polite and very patient with me during my visit. after i dropped off my car,Henry arrange transportation for me to go home. w More

by Top33best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Jan 04, 2019 -

Audi Pasadena responded

I'm glad you had a great experience with us. -Ken C., General Manager

December 17, 2018

Yearly service on my Audi I had excellent customer service from service advisor. He was very friendly and professional. Everyone at this agency are very friendly and helpful. I More

by LAGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
December 15, 2018

35K check up Regular check up. Also needed 2 new tires and front end alignment. All the work was done very well and Vince, my service rep was most helpful and pr More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jan 04, 2019 -

Audi Pasadena responded

We take pride in offering stellar customer experience. We appreciate your business. -Ken C., General Manager

December 12, 2018

Great Service I worked with Larry Gootkin, and he helped me to find the right Audi for me. He promptly answered all of my questions, responding to many emails back More

by 2018AudiQ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Jan 04, 2019 -

Audi Pasadena responded

Thank you for your loyalty! -Ken C., General Manager

December 07, 2018

Excellent service Did not have to wait - Vince was very efficient kind and courteous Was the best service I have ever had! Would highlight recommend this service d More

by audi Q7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Dec 19, 2018 -

Audi Pasadena responded

That makes me happy to hear this was the best service you've experienced. Thank you for letting us know. -Ken C., General Manager

December 04, 2018

TOP NOTCH SERVICE!!! WILL BE A CUSTOMER FOR LIFE. IAN DELOS REYES in Service!!!! YOU ARE THE BEST!! I don't really give out reviews, but the service I have gotten from Ian Delos Reyes at Rusnak Audi More

by Pedz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Dec 19, 2018 -

Audi Pasadena responded

We love to have customers for life. Thank you for your continued business! -Ken C., General Manager

November 28, 2018

GREAT!! Warren did amazing job in finding me the best car . He was very prompt , efficient, professional. The stuff overall is very professional and welcoming More

by Rijin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Chen
Dec 09, 2018 -

Audi Pasadena responded

Thank you for letting us know! -Ken C., General Manager

November 27, 2018

Very good service and nice people work there . Everything was very fast . I was there maybe 40 min approximately . Car was washed and full of gas . More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo "Rick" Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Audi Pasadena responded

Great to hear! -Ken C., General Manager

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