Audi Pasadena

My Q7 I had decided to go test out the Audi Q7. I was a 10 year Mercedes car owner. The car salesman Daniel Catalan was no pressure, I drove the Q8 and Q7. I had decided to go test out the Audi Q7. I was a 10 year Mercedes car owner. The car salesman Daniel Catalan was no pressure, I drove the Q8 and Q7. I spent about 2 hours. I said thank you and went home. I was smitten with the Q7 I had driven. My husband came home about 3 hours later and went back with me to the dealer where we made the jump. It was a very pleasant car buying experience. More

Great service Taylor Baffert was very helpful in my first car purchase and he was patient with me throughout the entire process. It was a great experience! Taylor Baffert was very helpful in my first car purchase and he was patient with me throughout the entire process. It was a great experience! More

55000 mile service Anthony Ramirez went above and beyond, from the Uber service to the walk through of my service. Was very courteous and accommodating from beginning to Anthony Ramirez went above and beyond, from the Uber service to the walk through of my service. Was very courteous and accommodating from beginning to end. More

Best Service Experience Ian was amazing. He diagnosed the problem immediately and it was confirmed by the techs. He got me in and out in a few minutes. He updated me on the p Ian was amazing. He diagnosed the problem immediately and it was confirmed by the techs. He got me in and out in a few minutes. He updated me on the progress of the service and told me exactly when the car would be ready. Couldn't have asked for a better experience! More

Excellent Service Rep Johnny Borja was amazing. My husband and I have avoided Rusnak Porsche Service Department because of substandard care. I was afraid Rusnak Audi would Johnny Borja was amazing. My husband and I have avoided Rusnak Porsche Service Department because of substandard care. I was afraid Rusnak Audi would be the same. I was completely wrong. Everyone I came into contact with was professional and eager to help. Johnny Borja was the icing on the cake! More

Good service - on time. Good pricing. Balanced and rotated wheels effectively. Friendly. Did the service that was asked. I would recommend to others. Good experi - on time. Good pricing. Balanced and rotated wheels effectively. Friendly. Did the service that was asked. I would recommend to others. Good experience. More

Great Service Exceptional Staff Recently purchased an Audi at Rusnak Pasadena. Management and staff were all friendly, professional and made the experience enjoyable. Process was qui Recently purchased an Audi at Rusnak Pasadena. Management and staff were all friendly, professional and made the experience enjoyable. Process was quick and easy. Not the 1st car I’ve bought from Rusnak and definitely will not be the last More

Great service dept! Everyone in the service dept is so nice and helpful. I keep coming back here because of the great service I get. Getting a loaner car while my car is Everyone in the service dept is so nice and helpful. I keep coming back here because of the great service I get. Getting a loaner car while my car is being service is so convenient. Great that you can get a cup of coffee when you have an early morn appt. Overall, a pleasant experience with great staff! Would not think of going anywhere else (and I do not live nearby) More

Awesome GREAT experience!!! The employees were so nice and helpful. They took the time to make sure everything was perfect. Can’t wait to drive my new car. GREAT experience!!! The employees were so nice and helpful. They took the time to make sure everything was perfect. Can’t wait to drive my new car. More

Great Customer Service Jose was very helpful. He went above and beyond with all my questions and concerns. I highly recommend this Rusnak Dealership for services. Everyone i Jose was very helpful. He went above and beyond with all my questions and concerns. I highly recommend this Rusnak Dealership for services. Everyone is knowledgeable and friendly. More