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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

January 07, 2019

Fantastic service! I have been coming to Pasadena Audi for many years now and am always happy with their fantastic, thorough, knowledgeable service and the expert qualit More

by saraandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jan 25, 2019 -

Audi Pasadena responded

We're glad to hear you found Vince so helpful! Thank you so much again for your feedback and loyalty! We hope you have a great day! -Ken C., General Manager

January 04, 2019

First Class Treatment all the way. I had called a few dealerships in town in preparation for my lease being up and wanting to have a car lined up. I had wanted an Audi TT convertible, More

by Jeffrey Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Chipman, Warren Chen
Jan 15, 2019 -

Audi Pasadena responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. If there's anything further we can do for you, we are happy to help! -Ken C., General Manager

January 04, 2019

Recall Service Ian was very professional and helpful. I appreciate the dealership cleaned both exterior and interior of the car, as well as the wheels. The Service More

by ljs1689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Jan 15, 2019 -

Audi Pasadena responded

We're happy to hear you had such a positive experience with our team! We hope you have a great day! -Ken C., General Manager

December 26, 2018

Friendly, swift, follow through, detail Rick was very helpful from the moment we walked in, organized a test drive right way before trying to pitch me about the car. I had in mind what I was More

by AudiA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo "Rick" Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daysi Nerio
Jan 04, 2019 -

Audi Pasadena responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope you have a great day! - Ken C., General Manager

December 21, 2018

Pleased Vince is a real pro. Always engaged and smiling. And delivers on time. The entire staff is friendly and responsive. I will keep coming back. More

by Jek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jan 04, 2019 -

Audi Pasadena responded

Thank you for your loyalty! -Ken C., General Manager

December 20, 2018

Excellent customer services. Above and beyond Karston was amazing and knowledgeable. He went out of his way to get me a great deal. He went as far as meeting me at home to help me set up my garage More

by Interpreter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karston
Jan 04, 2019 -

Audi Pasadena responded

We aim to please! -Ken C., General Manager

December 20, 2018

Audi Service I had my Audi e-tron serviced here and was very pleased with the way my service advisor dealt with me, and the overall service the dealership provided More

by denise lsm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Jan 04, 2019 -

Audi Pasadena responded

Thank you for your business. -Ken C., General Manager

December 20, 2018

We had an awesome experience purchasing this vehicle Karsten went out of his way to ensure we were able to meet our needs with the purchase of the new AUDI and trading in my vehicle. More

by kmak93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe
Jan 04, 2019 -

Audi Pasadena responded

Great feedback, thank you! -Ken C., General Manager

December 19, 2018

Top notch service! Rusnak is the best dealer. Always has been. Great customer service. Salesperson Allen did a great job! He went out of his way get me the car that More

by Shant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Karvunidis
Jan 04, 2019 -

Audi Pasadena responded

Thank you for the feedback! -Ken C., General Manager

December 19, 2018

Henry Perez is the best service manager I have ever worked with. He is the reason I get my car serviced at Rusnak. I highly recommend his work. More

by Audi lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Jan 04, 2019 -

Audi Pasadena responded

That is wonderful to hear! -Ken C., General Manager

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