Audi Pasadena

Last maintenance service, excellence in service! I always worked with Henry Perez for my service appointments, and this last service for my car was above any of my expectations. Excellent job in keep I always worked with Henry Perez for my service appointments, and this last service for my car was above any of my expectations. Excellent job in keeping me informed, work done on time, and additional components that will be fixed and are still covered under the maintenance. It takes a great professional to treat you this way, so you can enjoy your vehicle and know that you are safe on the road!!! Couldn’t be better! Highly recommend Henry as a service advisor. Great job! Thank you. More

Excellent Service Johnny Borja was so nice, welcoming, and attentive. He really is the epitome of service with a smile! Thank you, I’ll definitely be back for service h Johnny Borja was so nice, welcoming, and attentive. He really is the epitome of service with a smile! Thank you, I’ll definitely be back for service here my car was ready even sooner than expected and I had a great experience overall. They even had Porto’s pastries! More

Excellent service Everything is good in my q5 service experience. The service person also replaced key battery for me and provided advice for coolant top up next time. Everything is good in my q5 service experience. The service person also replaced key battery for me and provided advice for coolant top up next time. More

Great service from Ian I had to Bring my Audi in for the recall issues. I was not able to secure a loaner car but Ian was able to work some things out for me to have one. T I had to Bring my Audi in for the recall issues. I was not able to secure a loaner car but Ian was able to work some things out for me to have one. This was especially important because I have little kids I had to pick up from school that day. He was super professional and the car was finished by 4 PM on the same day. I really like this dealership and I really think Ian is a great customer service rep. More

Excellent service I took my car in for regular service and received excellent treatment. Very timely and always kept me informed of the process and the status. I love t I took my car in for regular service and received excellent treatment. Very timely and always kept me informed of the process and the status. I love this dealership and their service department. Anthony was great to work with. More

Always the best! Been coming here for years and Henry Perez always goes above and beyond!! When it comes to customer service, experience and product knowledge he check Been coming here for years and Henry Perez always goes above and beyond!! When it comes to customer service, experience and product knowledge he checks all the boxes. More

Adrian Marin was very helpful and knowledgeable. Came in here on Sunday just to test drive a Q7 and we ended up walking out with a 2 new vehicles. Adrian worked really hard to get the price we wante Came in here on Sunday just to test drive a Q7 and we ended up walking out with a 2 new vehicles. Adrian worked really hard to get the price we wanted to pay for the Q7. The deal was soooo good that we decided to buy an A4. Awesome dealership and great guy to work with. We are very happy with both purchases as other dealerships would try to make every penny out of us. They are very hungry for sales and they WILL beat any dealership prices out there. Definitely come here first to see what they can do for you. If I can rate a 6 star in price I would. More

Great service and follow through Johnny Borja was very helpful in getting the issue with my car handled. I had to take my car in twice but they got to the bottom of the issue and fixe Johnny Borja was very helpful in getting the issue with my car handled. I had to take my car in twice but they got to the bottom of the issue and fixed it. Thanks for your help! More

Very excellent service Answers questions and performs what’s requested in service. Very friendly and treats you with respect. They make is personal and offers choice of Uber Answers questions and performs what’s requested in service. Very friendly and treats you with respect. They make is personal and offers choice of Uber or car to use. More

Always good service They always take good care of me and my beloved car. This particular time was a big one; 55k mile service, new brakes and rotors, had to fix the latch They always take good care of me and my beloved car. This particular time was a big one; 55k mile service, new brakes and rotors, had to fix the latch on the passenger door, so unfortunately it took several days, but they had lent me a loaner, so it was no hassle at all. I love this dealership, both the sales and service sides. They do great work, and Vince, my service advisor, is wonderful. More