Audi Pasadena

Service Dept. Henry Perez Henry was so helpful. From my 1st phone call to the day I picked up my car he was the best. Your dealership is lucky to have him on your team! Henry was so helpful. From my 1st phone call to the day I picked up my car he was the best. Your dealership is lucky to have him on your team! More

The Best Buying Experience I have purchased many vehicle's in the past 35 years in the states as well as overseas, by far this was the best experience. I would definitely recomm I have purchased many vehicle's in the past 35 years in the states as well as overseas, by far this was the best experience. I would definitely recommend Rusnak to all my friends and colleagues. Lina Berkes, Carsten Techaepe were very knowledgeable and personable. Carsten took his time going over every little datil, by the time we left the dealership my wife and I were fluent with all the electronics. More

Excellent customer service Anthony Ramirez was quick and informative about the service process on this day. I checked in and was in my way back home via their Uber service due t Anthony Ramirez was quick and informative about the service process on this day. I checked in and was in my way back home via their Uber service due to maintenance taking longer than usual. Appreciate the accommodation and the expansion of options this service is now providing to customers. More

Job well done! Ian made sure our car was fixed in a timely manner. He was great to work with. Overall it was an easy and pleasant experience! Ian made sure our car was fixed in a timely manner. He was great to work with. Overall it was an easy and pleasant experience! More

A Pleasant Buying Experience We had a pleasant experience buying our first Audi. Our sales person, Daniel Catalan, is very knowledgeable and personable. He spent a lot of time t We had a pleasant experience buying our first Audi. Our sales person, Daniel Catalan, is very knowledgeable and personable. He spent a lot of time test driving with us and explaining all features of the vehicle. Without being pushy, he answered all our questions to make sure we really felt comfortable and liked the car. Daysi was fast and efficient with the paperwork. The dealership as a whole is very well organized and we had a good buying experience. I would recommend it! More

Awesome Absolutely wonderful. The Service Advisor was very attentive and the servicemen were very thorough in their inspection/repair of the vehicle. Overall Absolutely wonderful. The Service Advisor was very attentive and the servicemen were very thorough in their inspection/repair of the vehicle. Overall service was great. More

Outstanding Armen and Jose were excellent and very knowledgeable. Would recommend them and buy there again. Daysi did a great job with paperwork and finance. T Armen and Jose were excellent and very knowledgeable. Would recommend them and buy there again. Daysi did a great job with paperwork and finance. Thank you More

Knowledgable and Pleasant First time buyer at Rusnak, and I don't know what took me so long! Fabulous experience. Head and shoulders above the usual car dealership experience. First time buyer at Rusnak, and I don't know what took me so long! Fabulous experience. Head and shoulders above the usual car dealership experience. My salesperson, Anthony, was really knowledgable about the Q5, and was a terrific young man. I recommend both him and the dealership! More

Excellent Customer Service We received GREAT customer service from a young named Anthony. He was kind, helpful and professional. We would definitely recommend this dealership to We received GREAT customer service from a young named Anthony. He was kind, helpful and professional. We would definitely recommend this dealership to friends and family. Keep up the excellent customer service! More

A Great Experience From a Great Team! I went to Rusnak/Pasadena Audi to purchase a Q3 recently and was helped by a number of friendly and knowledgeable people in various departments. Antho I went to Rusnak/Pasadena Audi to purchase a Q3 recently and was helped by a number of friendly and knowledgeable people in various departments. Anthony Robles of the sales team was very welcoming when I first visited the dealership to make an appointment. The Brand Specialist and salesperson, Tayler, was very nice and happy to answer the many questions I had about the vehicle itself, as well as trade-ins, financing, options packages. The Finance Manager, Brittany, was very friendly and patient in clarifying the financing and warranty details. Tayler and Brittany both helped me get a good deal on the car and options that I wanted. Technologist Jared Saucedo explained the numerous multimedia and safety features of my vehicle, courteously and expertly helping me to make the most of my recent purchase. Overall, the team at Rusnak/Pasadena Audi has made my car buying a pleasant experience from start to finish. I highly recommend them to anyone who is looking to purchase or lease an Audi in Southern California! More