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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

April 28, 2019

55000 mile service Anthony Ramirez went above and beyond, from the Uber service to the walk through of my service. Was very courteous and accommodating from beginning to More

by JAnders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Apr 29, 2019 -

Audi Pasadena responded

Hello, We appreciate your great feedback for Anthony. Thank you so much for sharing your service experience and we look forward to serving you again.

April 27, 2019

Best Service Experience Ian was amazing. He diagnosed the problem immediately and it was confirmed by the techs. He got me in and out in a few minutes. He updated me on the p More

by RightBrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Apr 27, 2019 -

Audi Pasadena responded

Ian, Thank you for sharing your amazing experience working with Ian to service your vehicle. We truly appreciate your feedback and are delighted to learn he took great care of you. Let us know if we can help with anything else.

April 27, 2019

Excellent Service Rep Johnny Borja was amazing. My husband and I have avoided Rusnak Porsche Service Department because of substandard care. I was afraid Rusnak Audi would More

by Kelli3099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Apr 28, 2019 -

Audi Pasadena responded

Hi Kelli, thank you for taking the time to recognize Johnny! It's great to know that you were impressed by the service that you received. Our team is always happy to help you and take care of your vehicle.

April 25, 2019

Good service - on time. Good pricing. Balanced and rotated wheels effectively. Friendly. Did the service that was asked. I would recommend to others. Good experi More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Apr 26, 2019 -

Audi Pasadena responded

Thank you for the positive review and feedback, Janet! We appreciate your recommendation, and invite you back any time!

April 25, 2019

Great Service Exceptional Staff Recently purchased an Audi at Rusnak Pasadena. Management and staff were all friendly, professional and made the experience enjoyable. Process was qui More

by JDub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, Aaron Miller
Apr 26, 2019 -

Audi Pasadena responded

Congratulations on your brand new ride! Thank you for taking the time to share your experience and for mentioning Aaron and Adrian. We're thrilled our team was professional, friendly, and ultimately gave you an enjoyable experience. We'll make sure you always get treated to top-notch service every time you visit.

April 24, 2019

Great service dept! Everyone in the service dept is so nice and helpful. I keep coming back here because of the great service I get. Getting a loaner car while my car is More

by Poof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Apr 25, 2019 -

Audi Pasadena responded

Excellent news! Thank you for letting us know that we have earned your future business. You can count on us to accommodate your needs. We appreciate you letting us know that you enjoy or facility. Be sure to visit again, soon.

April 24, 2019

Awesome GREAT experience!!! The employees were so nice and helpful. They took the time to make sure everything was perfect. Can’t wait to drive my new car. More

by Bunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Arnold
Apr 25, 2019 -

Audi Pasadena responded

Thank you for the positive review and rating! We are delighted to know that you had a great experience with us and that our employees were nice and helpful. We appreciate your kind words and we hope that you will visit us again soon! Have a good day!

April 20, 2019

Great Customer Service Jose was very helpful. He went above and beyond with all my questions and concerns. I highly recommend this Rusnak Dealership for services. Everyone i More

by vinvangogh85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
Apr 20, 2019 -

Audi Pasadena responded

Thank you for the recommendation! It's great to know that you enjoyed working with Jose and our team. We look forward to serving you again in the future.

April 20, 2019

Wonderful Experience. Above the normal costumer care, fast and easy transaction, kind, carrying, knowledgeable People with the intention to take your car buying experience More

by Ernesto V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena, Karsten Tschaepe, Kevin Khourjian
Apr 21, 2019 -

Audi Pasadena responded

Thank you, Ernesto. It is always a top priority to ensure that our guests enjoy an efficient and comfortable experience. Thank you for letting us know that we are achieving this goal. We hope that you will consider us for all of your future automotive needs. Have a great day.

April 18, 2019

Best experience I’ve had Everyone was so professional, and efficient. I will recommend everyone in need to your dealership services. I appreciate everyone’s efforts. also t More

by Oscar gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose henriquez
Apr 19, 2019 -

Audi Pasadena responded

Oscar, thank you for sharing your efficient experience. We appreciate your review and a perfect 5-star rating. Keeping our customers informed is one of the ways that we ensure that they are able to make a confident decision. Let us know when we may further assist you.

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