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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

May 06, 2019

The Best Buying Experience I have purchased many vehicle's in the past 35 years in the states as well as overseas, by far this was the best experience. I would definitely recomm More

by mordrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina Berkes, Carsten Techaepe, Daysi Nerio
May 07, 2019 -

Audi Pasadena responded

Hi there, Thank you so much for sharing your five-star review! We are so happy to know Lina, Carsten, and our team has provided you with outstanding service. It was a pleasure working with you and your wife. We appreciate your business and hope to see you again in the future!

May 05, 2019

Job well done! Ian made sure our car was fixed in a timely manner. He was great to work with. Overall it was an easy and pleasant experience! More

by mef313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
May 06, 2019 -

Audi Pasadena responded

That's wonderful to hear! Thank you for reviewing us!

May 05, 2019

A Pleasant Buying Experience We had a pleasant experience buying our first Audi. Our sales person, Daniel Catalan, is very knowledgeable and personable. He spent a lot of time t More

by New Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Catalan, Daysi Nerio
May 06, 2019 -

Audi Pasadena responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

May 04, 2019

Awesome Absolutely wonderful. The Service Advisor was very attentive and the servicemen were very thorough in their inspection/repair of the vehicle. Overall More

by Robi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Soto, Jose Henriquez, , Customer Service
May 04, 2019 -

Audi Pasadena responded

Robi, We are so happy to learn of your wonderful feedback about your overall service experience. Thank you and we hope to serve you again!

May 04, 2019

Outstanding Armen and Jose were excellent and very knowledgeable. Would recommend them and buy there again. Daysi did a great job with paperwork and finance. T More

by Jay1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daysi, Jose and Armen
May 05, 2019 -

Audi Pasadena responded

Jay, We are so happy to learn of your excellent feedback and recommendation for Armen and Jose. We'll be sure to thank them for providing you with an outstanding shopping experience. Let us know if we can assist you again!

May 04, 2019

Knowledgable and Pleasant First time buyer at Rusnak, and I don't know what took me so long! Fabulous experience. Head and shoulders above the usual car dealership experience. More

by HappyCamper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Anthony Robles
May 05, 2019 -

Audi Pasadena responded

Congratulations on your Audi Q5! It is a joy to learn of your recommendation for us and Anthony. Thank you for sharing and we hope you enjoy driving your new car!

May 03, 2019

Excellent Customer Service We received GREAT customer service from a young named Anthony. He was kind, helpful and professional. We would definitely recommend this dealership to More

by WashoT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Robles
May 03, 2019 -

Audi Pasadena responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it.

May 01, 2019

A Great Experience From a Great Team! I went to Rusnak/Pasadena Audi to purchase a Q3 recently and was helped by a number of friendly and knowledgeable people in various departments. Antho More

by A Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayler Conover, Brittany Suarez, Jared Saucedo, Anthony Robles
May 01, 2019 -

Audi Pasadena responded

Congratulations on your Q3! We are so glad to learn of your amazing feedback for each and everyone of our team members. Thank you for sharing and we truly appreciate hearing about your great experience. It was our pleasure to assist you. We welcome you back!

April 30, 2019

My Q7 I had decided to go test out the Audi Q7. I was a 10 year Mercedes car owner. The car salesman Daniel Catalan was no pressure, I drove the Q8 and Q7. More

by GEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Catalan,Kimberly Amaya
May 01, 2019 -

Audi Pasadena responded

Congratulations on your Audi Q7! It is a joy to learn you enjoyed your test drive and shopping experience. Thanks for sharing! Let us know if we can assist with anything else.

April 30, 2019

Great service Taylor Baffert was very helpful in my first car purchase and he was patient with me throughout the entire process. It was a great experience! More

by vw1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Audi Pasadena responded

Thank you for sharing! We're pleased to hear you had a great time with Taylor! Thanks so much!

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