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Audi Pasadena
Pasadena, CA
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 993 reviews
June 17, 2019
Courteous and Attentive I’m always amazed with the staff every time I come and drop off my Audi at Rusnak Pasadena. They are courteous and attentive, making sure all my nee I’m always amazed with the staff every time I come and drop off my Audi at Rusnak Pasadena. They are courteous and attentive, making sure all my needs are met, with a smile. My advisor, Ian, was very helpful. I will continue bringing my vehicle here for as long as I have an Audi. Thanks! More
by neutralmotive
Employees Worked With
Ian De Los Reyes
June 17, 2019
Great Experience Great service. I recommend. Smooth process with no issue. Waiting room is clean and the service advisor was super nice and very knowledgeable. I will Great service. I recommend. Smooth process with no issue. Waiting room is clean and the service advisor was super nice and very knowledgeable. I will visit again. More
by Way to hard to review
Employees Worked With
Ian De Los Reyes
May 11, 2019
Service recall Thank you for the service . Mr Perez was very accurate in describing all the information , and concern about the service provide . He was very knowled Thank you for the service . Mr Perez was very accurate in describing all the information , and concern about the service provide . He was very knowledgeable , kind an polite . Service was truly exceptional . Looking forward for the complete Service recall . More
by Tohotforyou
Employees Worked With
Henry Perez
May 10, 2019
Situational Excellence My on-line search for just-the-right pre-owned A4 was narrowed down to four cars at four Audi dealers. Number 2 in line for a test drive, features and My on-line search for just-the-right pre-owned A4 was narrowed down to four cars at four Audi dealers. Number 2 in line for a test drive, features and benefits review, and pricing was Rusnak Audi. What happened next was remarkable. My phone conversations and text exchanges with Koni directly answered my questions. Upon our arrival he greeted us at the door with a perfect friendliness. His listening skills and grasp of our situation/needs put us at ease and built trust. It took only a few minutes for us to decide on the Rusnak A4. More
by Pat Dundas
Employees Worked With
Kimberly, Jared, Kyriakos Koniotis
May 09, 2019
Always going the extra step! This dealer has been my cars second home for years and Vince has always made sure it’s taken well care of! Definitely more business to come in the fut This dealer has been my cars second home for years and Vince has always made sure it’s taken well care of! Definitely more business to come in the future. More
by Jay12
Employees Worked With
Vincent Stamegna, Customer Service
May 09, 2019
Excellent I bought my Q5 from them and take it for service there too even though I have another AUDI dealership by me . Highly efficient and personable service I bought my Q5 from them and take it for service there too even though I have another AUDI dealership by me . Highly efficient and personable service . More
by Blondie
Employees Worked With
José Henríquez
May 08, 2019
Serviced my car Great service and friendly representative in Borja. He made me feel welcomed and personalized my experience. He explained everything in detail and to Great service and friendly representative in Borja. He made me feel welcomed and personalized my experience. He explained everything in detail and took care of issues that I didn’t realize the car needed More
by Rich
Employees Worked With
Johnny Borja
May 07, 2019
Service Dept. Henry Perez Henry was so helpful. From my 1st phone call to the day I picked up my car he was the best. Your dealership is lucky to have him on your team! Henry was so helpful. From my 1st phone call to the day I picked up my car he was the best. Your dealership is lucky to have him on your team! More
by Kelle
Employees Worked With
Henry Perez
May 07, 2019
Quick and easy! I dropped off my car at 9am and it was ready by 12pm — much quicker than I expected! Everyone was very nice and professional. I'll definitely be back. I dropped off my car at 9am and it was ready by 12pm — much quicker than I expected! Everyone was very nice and professional. I'll definitely be back. More
by fowlercraig
Employees Worked With
Customer Service
May 06, 2019
Excellent customer service Anthony Ramirez was quick and informative about the service process on this day. I checked in and was in my way back home via their Uber service due t Anthony Ramirez was quick and informative about the service process on this day. I checked in and was in my way back home via their Uber service due to maintenance taking longer than usual. Appreciate the accommodation and the expansion of options this service is now providing to customers. More
by Ale
Employees Worked With
Anthony Ramirez
