Audi Pasadena

George was amazing he helped me get the best deal in the world he is the best world he is the best More

This review will have to be in 2 different sections for Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeab Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeable, and friendly. He made the decision making process incredibly simple. Will definitely go back to him when I need a new car. Service: Words cannot express how horrific my experience has been with the service at this dealership. I drove my car in for a basic coolant issue; they checked it and gave it back to me, only for me to return the car the very same day because the issue persisted. Since then, they have held my car hostage for two weeks straight and counting! During this time, I almost never received any updates unless I called or texted the service employee multiple times. They only thought to finally assign me a loaner car after I reached the limit of my patience at the end of the two weeks. This cannot be the way this service operates with all of their customers. If this is their standard, they are in serious trouble. More

Thank you very much to the Audi Pasadena dealer, because you have a great sales manager, Mr. Bao. I have been buying a car for three years, because my husband and I do not understand English, during this pe you have a great sales manager, Mr. Bao. I have been buying a car for three years, because my husband and I do not understand English, during this period, Mr. Bao helped with all kinds of questions and appointments for inspection. He answered every question and answered every request. I have never seen a salesman do his best to help with after-sales service. Thank you so much! High-quality brand excellent employees, the next time you buy a car, you will choose Audi. More

Highly recommend working with Taylor. He helped me get a great deal and is very responsive and easy to work with! He helped me get a great deal and is very responsive and easy to work with! More

Questions were adequately answered and none were until factually known. We were comfortable in all the straight forward negotiations. factually known. We were comfortable in all the straight forward negotiations. More

From the first phone call with Rick to the final explanations from Elizabeth, my experience with Pasadena Audi was marked by unparalleled excellence. Rick's initial conversation set the tone for the explanations from Elizabeth, my experience with Pasadena Audi was marked by unparalleled excellence. Rick's initial conversation set the tone for the exceptional service to come. John's guidance throughout the entire process, from selecting the right car to explaining its features during the test drive, was invaluable. Ribal ensured a seamless and efficient purchasing process, while Elizabeth's expertise in technical features added the perfect finishing touch. Together, they exemplify the pinnacle of professionalism and dedication to customer satisfaction. My heartfelt thanks to the entire team at Pasadena Audi for making my car-buying journey truly remarkable. More

I leased an Audi Q4 etron sportback quattro. I’m glad to have this car. Very Good service, and employee I’m glad to have this car. Very Good service, and employee More

Tristan was very professional and worked diligently on behalf of the buyer. Made the deal a smooth transaction behalf of the buyer. Made the deal a smooth transaction More

I came in to look at a used Jetta. Preston was accommodating and helped me without being too pushy Preston was accommodating and helped me without being too pushy More

We were looking around at many different dealerships for a good deal on a Q8 etron. Preston was very transparent with the numbers and sales process a good deal on a Q8 etron. Preston was very transparent with the numbers and sales process More