Audi Pasadena

Johnny is the best Johnny gave me amazing service, was super friendly, speedy, easy, and I would definitely request him for future service visits. Team Johnny all the wa Johnny gave me amazing service, was super friendly, speedy, easy, and I would definitely request him for future service visits. Team Johnny all the way. More

Excellent service! I had the best vehicle purchase experience. The salesperson was very helpfulI and knowledgeable. Helped me to get the exact car I wanted. I would high I had the best vehicle purchase experience. The salesperson was very helpfulI and knowledgeable. Helped me to get the exact car I wanted. I would highly recommend Rusnak to everyone. Thank you! More

it's just perfect, people are all smiling. except for the va I just want all your staff to give equal quality of service to all, no racial profiling please I'm from the Philippines and I have experience it. I just want all your staff to give equal quality of service to all, no racial profiling please I'm from the Philippines and I have experience it. More

Excellent service Service was organized. Got my loaner quickly. Anthony, my service manager was friendly and knowledgeable. Got the work done more quickly than expected Service was organized. Got my loaner quickly. Anthony, my service manager was friendly and knowledgeable. Got the work done more quickly than expected. Have used Rusnic for my Audi’s for 15 years. Always helpful and timely. More

Great service and honest advice Johnny at Rusnak is the best! Saved me a ton of money and really took the time to do a great job and thorough inspection. Highly recommend. Johnny at Rusnak is the best! Saved me a ton of money and really took the time to do a great job and thorough inspection. Highly recommend. More

Flat tires rush situation. I had two flats and needed quick turnaround. Anthony Ramirez was excellent and found me my tires right away. Washed my car and was on top of things. B I had two flats and needed quick turnaround. Anthony Ramirez was excellent and found me my tires right away. Washed my car and was on top of things. Been serving my 3 Audi’s over 11 years in Pasadena. Great team. More

In-n-out car dealer I was sceptical at first because of the customer parking situation but sorted that out. Met with Mai Hao who was able to navigate the difficult dance I was sceptical at first because of the customer parking situation but sorted that out. Met with Mai Hao who was able to navigate the difficult dance of getting a car over to the dealer in a timely manner. The Q8 sold its self but and the soft sell approach of the sales manager closed the deal for me. I asked for the no B/S back and forth deal and was able to get it on the 1st try. I was pleasantly shocked, as Aaron and his team under promised and over delivered. More

Great service Ian De Los Reyes was my service advisor. He was courteous and explained everything clearly. He made sure I could pick up my vehicle after hours since Ian De Los Reyes was my service advisor. He was courteous and explained everything clearly. He made sure I could pick up my vehicle after hours since the service department would be closed by the time I made it over to get my car. I did have an issue picking up my car from the sales desk. The service department left my keys and paperwork for after-hours pick up (which I've done before) and the receptionist at the sales desk said she did not have my car. She did not offer any resolutions or search through her files. She just said that no one gave her anything and I would have to wait until Monday morning to come back and pick up my car (it was Saturday afternoon.) After being a little upset, then she asked a manager for help. Turns out my paper work was on her desk the entire time and she just didn't see it. I would not have been as annoyed if she had offered some sort of resolution (or tried to find one) instead of being so quick to tell me I was out of luck. More

Anthony is the best! Anthony is an excellent service advisor. Extremely thorough and professional. I always feel confident leaving the dealership after his service. He is Anthony is an excellent service advisor. Extremely thorough and professional. I always feel confident leaving the dealership after his service. He is extremely detailed oriented, polite, and trustworthy. More

Great service experience as always It’s always a pleasure to work with Ian Del Los Reyes, he’s knowledgeable and friendly. Ian kept me informed about progress daily and also provided a It’s always a pleasure to work with Ian Del Los Reyes, he’s knowledgeable and friendly. Ian kept me informed about progress daily and also provided a loaner car More