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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

July 11, 2019

Best Service in So Cal I have had both of my Audis serviced at Rusnak for their entire lives. Henry Perez is the best. Very good about getting me into new, quality loaner c More

by Tizjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja, Henry Perez, Customer Service
Jul 12, 2019 -

Audi Pasadena responded

Tizjon, thank you for letting us know that Henry is pleasing our guests. He works hard to make sure that all the bases are covered. Accurate and efficient services are our specialty. Have a great day and visit again soon.

July 11, 2019

Leased car purchase Purchased my leased car. dealership very accommodating and service oriented. Recommended a credit union for financing and delivered all paperwork to m More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina Berkes
Jul 11, 2019 -

Audi Pasadena responded

Thank you for the excellent review! We are happy to hear that your experience was so smooth and hassle-free. Please come back at any time if we can assist you with anything else.

July 11, 2019

Extraordinary Service! I went to Rusnak Audi service for a recall. I received extraordinary service from advisor, Johnny Borja. He treated me with such care you would have t More

by Tuffym1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Jul 11, 2019 -

Audi Pasadena responded

Thank you for the five stars! We are happy to hear that Johnny made you feel at home and like the valued customer that you are. We look forward to working with you again!

July 10, 2019

Impeccable service Always best service. Just great team work from sales to service dept. and in between..... Never had any issues with Rusnak. Always completely satis More

by Big Bang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez , Kyriakos Koniotis, Ian De Los Reyes, Customer Service
Jul 11, 2019 -

Audi Pasadena responded

Thank you for the positive feedback! We are happy to know that you are always provided with the best service from both the sales and service teams. We value your business and we appreciate you recommending us. We look forward to any future visits!

July 09, 2019

Excellent service! Henry helped me with my oil change, and he was very informative and helpful. I would highly recommend him as your advisor for your next service. More

by psychebd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Jul 09, 2019 -

Audi Pasadena responded

Thank you for the five-star review and shout-out to Henry! It is always our pleasure to serve you!

July 09, 2019

Jose in service is excellent Jose in service did an excellent job. He was friendly, punctual and communicated well. We look forward to utilizing this dealership again. Thank you v More

by JT1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service
Jul 09, 2019 -

Audi Pasadena responded

Thank you for the five-star review! We are so glad to hear that Jose made a positive impact on your experience, and we will make sure to thank him!

July 08, 2019

Falkenhagen Q8 Purchase Very accommodating and no pressure whatsoever to review models and prices. I felt very comfortable and not obligated to make any sort of commitment. More

by Mark's Q8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyriakos Koniotis
Jul 09, 2019 -

Audi Pasadena responded

Hi there, thank you so much for the five-star review! It was truly a pleasure working with you. Congratulations on your new vehicle! We hope to see you in the future!

July 08, 2019

Friendly and relaxed No pressure, easy to work with. We were happy not to have a bunch of irritating follow up calls when we first looked at Audis about 8 months ago. The More

by dialov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Soto and Geoffrey Chavez - both excellent - 5 stars, Daysi Nerio
Jul 09, 2019 -

Audi Pasadena responded

Hi Dialov, Thanks for the excellent review! We are happy to have helped you with your vehicle needs. We will be sure to share your feedback with our Management Team. Let us know if there is anything else we can assist you with.

July 07, 2019

Great experience getting new car It was very amazing experience- painless and fast and very satisfying. Taylor was very good! He knew exactly what I wanted, he was very through expla More

by Zhanna27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2019 -

Audi Pasadena responded

Congratulations on your car! We are so glad Taylor took great care of your visit and we look forward to working with you again in the future. Thanks for sharing!

July 07, 2019

Amazing Bernardo had amazing customer service with everything when leasing a new Audi He went above and beyond to help us get everything we want Will defi More

by Cn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo And Kimberly
Jul 08, 2019 -

Audi Pasadena responded

Thank you for the positive review an rating! We are happy to know that Bernardo was great and provided amazing customer service during your leasing experience. We appreciate you recommending us and we hope to see you again soon! Have a good day!

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