Audi Pasadena

Professional and high quality Great customer service and knowledge of the vehicle features. I would recommend Larry Gootkin to others looking for a new vehicle to lease or buy. Great customer service and knowledge of the vehicle features. I would recommend Larry Gootkin to others looking for a new vehicle to lease or buy. More

Quick and transparent with great service Bernardo and Arron was very transparent and quick. They have great service and I wouldn’t recommend anyone else. I enjoyed talking with them and very Bernardo and Arron was very transparent and quick. They have great service and I wouldn’t recommend anyone else. I enjoyed talking with them and very happy with my new S5 Sportback. More

Great Experience I received fantastic service from the moment I got to the dealership. I arrived at about 8am on a Saturday to get my car serviced and Christian immedi I received fantastic service from the moment I got to the dealership. I arrived at about 8am on a Saturday to get my car serviced and Christian immediately helped move my car to the service department, got my paperwork completed, and even called me an Uber back home. All of this was completed in the span of 10 minutes or less. In addition, although the service department closes at 1pm on a Saturday, he dropped of my keys and paperwork with the front desk so that I was able to pick up the keys at my convenience until the dealership closed at 8pm. Ricardo was a fantastic salesman and helped me feel comfortable while test driving cars and browsing my options. Great, smooth experience. More

Outstanding! I leased 2 Audis from this amazing dealership. Very courteous, professional service and sales staff. Service is timely, seamless, and you get a fun lo I leased 2 Audis from this amazing dealership. Very courteous, professional service and sales staff. Service is timely, seamless, and you get a fun loaner to drive. I love this dealership! More

Speedy service Painless drop off and service with a courtesy loaner. Great communication. Friendly and hassle-free. Johnny is very amiable and thorough. Would highly Painless drop off and service with a courtesy loaner. Great communication. Friendly and hassle-free. Johnny is very amiable and thorough. Would highly recommend to all. More

Thank you Larry Leasing a car is not what we enjoy doing, however, Larry made this experience the best we have had. He is knowledgeable, funny, and most of all patie Leasing a car is not what we enjoy doing, however, Larry made this experience the best we have had. He is knowledgeable, funny, and most of all patient. At no point did he pressure us, quite the opposite, he did not want us to "settle." for a color or car we did not want. He went the extra mile to find the perfect car. We are so happy with our 2019 Audi Q3! Thank you Larry and Rusnak. More

Great service I took my Audi in for maintenance and warranty repair. Jose Henriquez was very helpful and offered me the very best service. I strongly recommend th I took my Audi in for maintenance and warranty repair. Jose Henriquez was very helpful and offered me the very best service. I strongly recommend this dealership for their exceptional service. More

35K mile service for my S4 I must say, I haven't always had the best experience at Rusnak due to some of the advisers I've gotten in the past, but Ian De Los Reyes was a breath I must say, I haven't always had the best experience at Rusnak due to some of the advisers I've gotten in the past, but Ian De Los Reyes was a breath of fresh air on the 35K service for my S4. Helpful, friendly, and 100% no-nonsense. Appreciate always being able to get a loaner from Rusnak as well. Thanks. More

Good experience Easy, on time appointment. Had me checked in quickly, car ready when expected, and checked out quickly. Would not hesitate about coming back or recomm Easy, on time appointment. Had me checked in quickly, car ready when expected, and checked out quickly. Would not hesitate about coming back or recommending. More

1st Complimentary Service My first service was great. Setting up an appointment was east and even the service. I decided whether downtown la Audi was a better choice since it's My first service was great. Setting up an appointment was east and even the service. I decided whether downtown la Audi was a better choice since it's close to home, but after some reviews checking, I decided my dealer Rusnak Audi was for me. I was not disappointed. Got there a few minutes before my appointment, let me know what was going to happen with my vehicle, David Sickler took care of my car and keep me updated when it was almost done & when it was almost out of the car wash. My wait was about an 1hr 15 or so. More