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Audi Pasadena
Pasadena, CA
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 993 reviews
July 31, 2019
Service made easy We have Audi care but the staff at Rusnak were great to deal with. Having just moved to the area the service was quick and received transport from and We have Audi care but the staff at Rusnak were great to deal with. Having just moved to the area the service was quick and received transport from and to making the whole process super easy. More
by MrsSRSmith
Employees Worked With
The shuttle driver (Marco?) Was lovely!, Henry Perez
July 30, 2019
Buying new car Very pleased with Ivan Lai. He got me information and options without being pushy or aggressive in the least bit. Daysi Neiro made the paperwork signi Very pleased with Ivan Lai. He got me information and options without being pushy or aggressive in the least bit. Daysi Neiro made the paperwork signing quite simple. More
by jagar65
July 30, 2019
Fantastic Service and Deals Taylor Baffert has been my sales guy for two of my leases now and he continues to provide excellent customer service. He is very reliable and always g Taylor Baffert has been my sales guy for two of my leases now and he continues to provide excellent customer service. He is very reliable and always gets the job done. I recommend Taylor without any reservations on your next visit to the Audi in Pasadena as the entire team will definitely take care of you. More
by Brooklyn
July 30, 2019
Excellent service, as always Ian De Los Reyes always does an outstanding job getting our Q7 serviced. Ian keeps us regularly updated, and does everything possible to ensure we hav Ian De Los Reyes always does an outstanding job getting our Q7 serviced. Ian keeps us regularly updated, and does everything possible to ensure we have a loaner. My family are very impressed with Ian and service provided at Rusnak. We may be getting another Audi soon, from Rusnak! More
by Luke
Employees Worked With
Ian De Los Reyes
July 30, 2019
Service advisor My service advisor for this visit was excellent. I cannot say the same for the other visits for different reasons. I am not sure that I would recomm My service advisor for this visit was excellent. I cannot say the same for the other visits for different reasons. I am not sure that I would recommend the overall dealership. But overall Anthony was informative, helpful and amiable. I am not 100% sure that I would recommend the service center - I have used it 3 times. More
by La Catrina
Employees Worked With
Anthony Robles
July 29, 2019
Professional, easy to work with The person who helped us (Taylor Baffert) made our experience at the dealership quick and easy. He addressed all or our needs, presented us with optio The person who helped us (Taylor Baffert) made our experience at the dealership quick and easy. He addressed all or our needs, presented us with options and walked us through the entire process. I would recommend this dealership to others. More
by gb
Employees Worked With
July 29, 2019
5 Start Audi Experience Getting a new lease can be a long day at the dealership, but Jose Soto made it easy and enjoyable from start to finish. Will be getting all our cars f Getting a new lease can be a long day at the dealership, but Jose Soto made it easy and enjoyable from start to finish. Will be getting all our cars from Rusnak from now on. More
by dneustad
Employees Worked With
Jose Soto , Daysi Nerio
July 28, 2019
Excellent service An easy and friendly experience from the moment you drive up. Everyone I dealt with had a smile on their face and all the info I needed. An easy and friendly experience from the moment you drive up. Everyone I dealt with had a smile on their face and all the info I needed. More
by Lovemyaudi
Employees Worked With
Anthony Robles
July 27, 2019
Pasadena Rusnak—Audi is first rate all around Honest. Dependable, thorough and quick. Really friendly, hospitable environment. I had a desk for working, coffee and pastries if I wanted and they Honest. Dependable, thorough and quick. Really friendly, hospitable environment. I had a desk for working, coffee and pastries if I wanted and they finished with my service well before I had anticipated. Henry is such a lovely man and I honestly can say: I look forward to going there instead of my usual dreading car maintenance like I would a root canal! I’m sold on Audi’s and I’m sold in Henry and Rusnak! More
by Patricia
Employees Worked With
Henry Perez
July 27, 2019
Professional and high quality Every time I come here I always choose Ian, he’s very friendly and very professional, he help me a lot, this is a good place to take care of your car. Every time I come here I always choose Ian, he’s very friendly and very professional, he help me a lot, this is a good place to take care of your car. More
by Ly890622!
Employees Worked With
Ian De Los Reyes
