Audi Pasadena

Great Service 30,000 mile check up accomplished efficiently. Completely satisfied. I enjoyed a comfortable wait with good coffee. Thankfully, no problems were disco 30,000 mile check up accomplished efficiently. Completely satisfied. I enjoyed a comfortable wait with good coffee. Thankfully, no problems were discovered with my 2017 Audi Q5. Henry Perez always pays attention to every detail and I have great confidence in his opinion. More

great service experience quick and efficient reservation process: lots of slots available ready at stated time. timely service with a advanced call. great and friendly peop quick and efficient reservation process: lots of slots available ready at stated time. timely service with a advanced call. great and friendly people all around More

wait time/ off lot loner car My only complaints are that my car was not ready when I arrived to pick it up, even though I had notified by text over and hour before I got there tha My only complaints are that my car was not ready when I arrived to pick it up, even though I had notified by text over and hour before I got there that I was coming. Also not so keen on the shuttle to Enterprise, and then to have to return there and get a shuttle back. It takes up a lot of time. More

Service I’ve been dealing with Pasadena Rusnak for 4 years now and have received excellent service from my Advisor Henry Perez. Always gives good advice. I’ve been dealing with Pasadena Rusnak for 4 years now and have received excellent service from my Advisor Henry Perez. Always gives good advice. More

We weren’t really looking to buy, but George Pau was great! We weren’t looking to buy a car but George Pau was great and you happened to have an etron in stock. Very pleasant experience! We weren’t looking to buy a car but George Pau was great and you happened to have an etron in stock. Very pleasant experience! More

Excellent service Ivan and the finance team did an amazing job! Ivan’s follow through was impeccable. Daysi was informative and helpful. I’d highly recommend them. Ivan and the finance team did an amazing job! Ivan’s follow through was impeccable. Daysi was informative and helpful. I’d highly recommend them. More

Cooperative experience The only thing lacking was some refreshments and sustenance. But everything else was pleasant. Larry and Koni should have followed up more thoroughly The only thing lacking was some refreshments and sustenance. But everything else was pleasant. Larry and Koni should have followed up more thoroughly after initial meeting but Lina closed the deal very competently. She’s a true professional and very friendly. More

Great customer service Very friendly and helpful staff, Good quality work and provided an Audi loaner while my car is being serviced. Thank you Johny and The Service Team! Very friendly and helpful staff, Good quality work and provided an Audi loaner while my car is being serviced. Thank you Johny and The Service Team! More

Satisfied I took my car in for a recall. Later an error occurred which required a follow up service check. The dealer took all necessary steps to ensure the err I took my car in for a recall. Later an error occurred which required a follow up service check. The dealer took all necessary steps to ensure the error was corrected and provided excellent customer service by doing multiple follow ups after the service. More

Superb! No more long tedious wait and bargaining at the dealership! No more pressure from salesman! You do it all from the comfort of your home and get the ca No more long tedious wait and bargaining at the dealership! No more pressure from salesman! You do it all from the comfort of your home and get the car you want delivered to your house! Soooo convenient!! Excellent service!! More