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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

November 02, 2019

Henry was outstanding! He know is job very well & keep doing the good work & thanks !God bless you ! thank for going Extra miles my first visit was very impressed by Henry Perez More

by Papoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Nov 03, 2019 -

Audi Pasadena responded

Thank you for the great review! We will be sure to thank Henry for providing you with outstanding service. Let us know if there is anything else we can help you with. We look forward to your next visit!

October 24, 2019

Yearly maintenance Rusnak of Pasadena performed all work with no issues, Christian was helpful and informative, only minor issue car was completed later than originally More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Pompa
Oct 25, 2019 -

Audi Pasadena responded

Larry, thank you for allowing us to resolve the issue and remaining patient while we did so. We appreciate your business. Be sure to let us know if there is anything else that we can do for you. Have a great day.

October 22, 2019

Service Friendly courteous and great service. Car was ready when promised. Explained all service performed on the car. Car was washed as well when picked up. More

by Luann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Oct 23, 2019 -

Audi Pasadena responded

Hi Luann, thank you for the great review! We are happy to know your feedback was positive. We hope to see you again soon.

October 16, 2019

Great experience Had an easy and enjoyable experience leasing a new Audi. Great selection and great people. Would recommend this dealership to anyone in Southern Cal More

by pmath89129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo "Rick" Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Audi Pasadena responded

Congratulations on your new Audi. Thank you for choosing us when shopping. Let us know if there is anything else that we can do for you.

October 15, 2019

Ian was great Ian was a great service advisor who addressed our needs to have the front brakes replaced due to a prior product defect. Our car was covered under war More

by Bjjohnson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Oct 15, 2019 -

Audi Pasadena responded

Hi there, thank you so much for sharing your great feedback with us! We are so pleased to hear Ian has given you outstanding service. It was a pleasure working with you. We hope to see you again!

October 15, 2019

Great service I visited the dealership due to safety recall. The process was seamless from scheduling to car pick-up. Ian de los reyes was professional and pleasant More

by RSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Oct 15, 2019 -

Audi Pasadena responded

Hi there, we appreciate your kind words! We can't wait to share your compliments with Ian and our team. We hope to see you again!

October 14, 2019

Stellar service by Ramzi Nothing but stellar service at this dealership. Ramzi rectified a previous service issue with professionalism, great follow up and tremendous customer More

by Ari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi
Oct 15, 2019 -

Audi Pasadena responded

Thank you for the great review, Ari! We hope you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 11, 2019

Great Deal Warren Chen was a pleasure to work with in the purchase of our new S4. I would recommend anyone looking to purchase a new car that you call Warren. More

by Chris Cho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Chen, Internet Director
Oct 12, 2019 -

Audi Pasadena responded

Congratulations on your new S4, Chris. Warren will appreciate knowing that you are happy with your purchase. Your recommendation is very appreciated. Let us know if there is anything else that you need.

October 08, 2019

David Carter did an awesome job and was the most patient and knowledgeable sales person i’ve dealt with. Love the car, excellent car and great price. More

by Vincent R
Recommend Dealer
Yes
Employees Worked With
David Carter
Oct 08, 2019 -

Audi Pasadena responded

Vincent, thanks for sharing your review! We'll let David know to keep up the great work. We appreciate your business, just let us know if we can be of service in the future!

October 05, 2019

I was pleased with mr. Jose taking care of all my needs. He took it upon himself to manage all necessary services, he even called Uber back and forth service for my convenience. Thank you very much for no More

by Joujou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
Oct 06, 2019 -

Audi Pasadena responded

Julia, thank you for allowing Jose to meet your needs. We appreciate your business and hope to see you again soon.

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