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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

December 17, 2019

Great deal and excellent customer service I'd like to say I ended up at Rusnak Audi as a result of an unfortunate event. I had an accident and totaled my car. My dad and I decided to stop by j More

by tarakhach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Soto
Dec 18, 2019 -

Audi Pasadena responded

Hi there, thank you for the kind words! It's unfortunate to learn of your accident. We are truly happy that Jose and our team has given you excellent service during your shopping experience. Congratulations on your Audi Q3! We hope to see you in the future!

December 14, 2019

Great service by the service department rep I got my car back really fast and was able to get my service done. I recommend them More

by laura
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Dec 14, 2019 -

Audi Pasadena responded

That is excellent news, Laura. Thank you for sharing your efficient service experience. We look forward to seeing you again and appreciate the recommendation.

December 13, 2019

Great experience and painless. Larry was great during the entire process as the communication is great during and even after the purchase. I highly recommend Larry More

by jerrylin
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Dec 13, 2019 -

Audi Pasadena responded

Larry works hard to meet the needs of his guests. He will appreciate your kind feedback, Jerry. Thank you for your recommendation.

December 10, 2019

NEW CAR PURCHASE Excellent price and service. Ivan was very professional, courteous and straightforward. He made the process very easy at the best possible price. I wo More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daysi Nerio
Dec 10, 2019 -

Audi Pasadena responded

Erick, thank you so much for the great review with Ivan! We truly appreciate your business and hope to see you again. Congratulations on your new vehicle! We hope to see you again!

December 07, 2019

Service was expedient, but costly;however, I elect to bring my car to Rusnak for their expertise. My service representative, Henry Perez, is primo. He keeps us informed and spends time explaining all det More

by Ilene & Ken Thompson
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Dec 08, 2019 -

Audi Pasadena responded

Thank you for the great review, Ilene and Ken! We will be sure to thank Henry for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 05, 2019

20,000 miles service of Audi Q5 This was not our first experience with Rusnak Audi in Pasadena and with our service adviser Henry Perez. The overall experience was truly exceptional More

by Helmut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez, Danny Ranft
Dec 05, 2019 -

Audi Pasadena responded

Thank you for the five stars, Helmut! We're so glad to see that Henry's outstanding service earned your repeat business! You're so welcome; we look forward to your next visit!

December 03, 2019

My experience with you was great. I would highly recommend my family and friends to you. Everyone was very helpful. Thank you very much for everything. More

by Teresagalaviz
Recommend Dealer
Yes
Employees Worked With
David Sickler
Dec 04, 2019 -

Audi Pasadena responded

Thank you for the great review, Teresa! We're ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 30, 2019

Amazing services as always! Jonny Borja is outstanding, always with a smile and great attitude. He is very thorough and clear explaining al about service. More

by gildazevallos
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Nov 30, 2019 -

Audi Pasadena responded

Thank you for the great review! We will be sure to thank Jonny for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 26, 2019

Very professional and helpful This was my 4th transaction with Rusnak group, and 3rd with this dealership in the last 12 years. Very happy with them, and wouldn't hesitate to reco More

by babakh
Recommend Dealer
Yes
Employees Worked With
Warren Chen, Johnny Borja, Larry Gootkin
Nov 27, 2019 -

Audi Pasadena responded

Hi, Thank you for taking the time to share your great experience with Larry, Johnny, and Warren! We hope you continue to love your 4th new ride, and We look forward to taking care of any of your auto needs for years to come.

November 21, 2019

I’ve always had great service at Rusnak Audi. I would recommend to everyone the owns an Audi to experience the great service at Rusnak Audi. More

by tbekarian
Recommend Dealer
Yes
Employees Worked With
Bobby leffard
Nov 22, 2019 -

Audi Pasadena responded

Thank you for your business and recommendation. We look forward to your next visit.

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