Audi Pasadena

I stopped in without an appointment and they took my car and serviced the car in an hour and a half. Loved the service. Thanks! and serviced the car in an hour and a half. Loved the service. Thanks! More

Awesome - Johnny went above and beyond to get me in and out of there as fast as possible especially under the Coronavirus circumstances. He was truly remarkable, friendly, efficient, and made me laugh wi out of there as fast as possible especially under the Coronavirus circumstances. He was truly remarkable, friendly, efficient, and made me laugh with his witty humor. Thank you More

I bought a Q8. Because it was too late on the day of purchase, the vehicle was not checked and prepared, so I went back and forth three times. purchase, the vehicle was not checked and prepared, so I went back and forth three times. More

Excellent service! Had an excellent experience and was out of the dealer within reasonable time. This was a big change in experience from my last visit. Thank you!! Had an excellent experience and was out of the dealer within reasonable time. This was a big change in experience from my last visit. Thank you!! More

I had an excellent experience with the service advisor during the repair of my car - very helpful and responsive. Also, the staff is patience and informative, thank you! during the repair of my car - very helpful and responsive. Also, the staff is patience and informative, thank you! More

Good service. Excellent explanation about everything my car needed. The person in charge gave me the best service ever. I recommend this place for sure. car needed. The person in charge gave me the best service ever. I recommend this place for sure. More

I would recommend to all of my friends The Best car dealership Mike is very helpful me and my friends always come Here to get a new vehicle . dealership Mike is very helpful me and my friends always come Here to get a new vehicle . More

Henry Perez came through for me as usual! The tire pressure light went on, turns out I needed two new tires. I had to be somewhere early next day. He got me a ride home. In two hours I was picked u pressure light went on, turns out I needed two new tires. I had to be somewhere early next day. He got me a ride home. In two hours I was picked up and my car was ready! When I received it back, it was cleaner than when I left it! I have my car serviced at Rusnak because of the outstanding service provided by Henry Perez!!! More

Great Sales Experience, New Audi Q8 Ivan provided a great price for an online request for a 2019 Audi Q8 Premium Plus. No haggling. No pressure. Aggressive price and it was better than c Ivan provided a great price for an online request for a 2019 Audi Q8 Premium Plus. No haggling. No pressure. Aggressive price and it was better than competitors within 100 miles. The deal was complete before I arrived at the dealership with a cashier's check. I was on my way in an hour or so. A very pleasant experience. Before I left, they walked me through the Audi MMI user experience and other features about the car. I cannot recommend Ivan and Rusnak more highly. Most dealers wanted me to come in to talk price and then haggle. More

Smooth and stress-relieving Right in the busy rush just before Christmas I hit and damaged my left wheel while turning. I managed to drive to Rusnak and was greeted with concer Right in the busy rush just before Christmas I hit and damaged my left wheel while turning. I managed to drive to Rusnak and was greeted with concern, patience, and compassion. A tire and wheel adviser was called to determine whether I needed a new wheel or just the tire. I was advised to have the wheel replaced. The service adviser located a matching wheel in Germany which would take 10-14 days to arrive. After 2 days of an Enterprise rental, the service adviser arranged for a complimentary "loaner" for me which save me hundreds of dollars. The entire time I was kept apprised of the progress of the repairs and updated as needed. My calls to the adviser were returned almost immediately. My car was completely checked for further damage and needed service. The repairs were completed in a timely manner and the car looks great again. More