Audi Pacific

I was very pleased with my experience especially compared the treatment I received from a competitor. I would definitely do business with Pacific Audi again and I would ask for Cindy. The dealership worked w the treatment I received from a competitor. I would definitely do business with Pacific Audi again and I would ask for Cindy. The dealership worked with me to get the car I wanted at a competitive rate. At my request, they even eliminated an option that was suppose to come with the car that I did not want. The explanation of all the technology was very thorough and I'm happy with my vehicle. More

Fred is great. I would recomend anyone i know to work with him! he is great, helpful and gave me a great deal. Was able to buy a car very quick as well. The manager is also very nice. Amazing car an with him! he is great, helpful and gave me a great deal. Was able to buy a car very quick as well. The manager is also very nice. Amazing car and it drives great. So happy. Came from a BMW and love my new AUDI More

My husband and I bought our first joint car at Pacific and Fred was a pleasure to work with. When we decided to sleep on the purchase, Fred remembered us as soon as we walked in the door and we felt like and Fred was a pleasure to work with. When we decided to sleep on the purchase, Fred remembered us as soon as we walked in the door and we felt like we got a great car for a great price. The financing was easy and service was exceptional; the manager even came out to say hello. Since purchasing, we have returned several times for service and all but once were able to get an Audi as a loaner. More

Best car dealership my wife and I have ever dealt with, both for sales and service. Chris and Jim ? (sorry, forgot Jim's surname) were a pleasure to deal with -- answered professionally and clearly ewvery both for sales and service. Chris and Jim ? (sorry, forgot Jim's surname) were a pleasure to deal with -- answered professionally and clearly ewvery question we had about the car. Once we decided to lease the car, Jim took the time to show me every feature -- and because I'm "mechanically-challenged" he had to review certain things more than once, which he did with a smile. The Leasing Person (forgot name, but a female) was equally pleasant, professional and efficient; she made the process smooth and fast. When I needed to service the car because of a blown tire, the Service end of the dealership was just as fine as the Sales/Leasing. The service manager told me when my car would be ready, and it was ready exactly as promised. The physical aspects of the dealership are wonderful, including the coffee! It is just a great place. My wife and I have been buying/leasing cars for over 20 years, both in NY as well as CA, and we have usually gone with Audi. Pacific Audi is the best Audi dealership we've experienced by far.So good, in fact, that we've leased Audies at Pacific for use at our home in Deer Valley Utah! Bravo for Pacific Audi. More

Absolutely spectacular experience. The price was by far the lowest I could find out of all Los Angeles dealerships. Bernie and Ryan were able to pull the deal together very quickly while I was across the the lowest I could find out of all Los Angeles dealerships. Bernie and Ryan were able to pull the deal together very quickly while I was across the country. No regrets... blows the other dealerships out of the water. A+ work here! More

Mark was friendly and knowledgeable. He was able to answer all of my questions and point out the small things I looked over. When I first stopped in to look at the car, there was no pressure to buy, a answer all of my questions and point out the small things I looked over. When I first stopped in to look at the car, there was no pressure to buy, and he took all the time I wanted with me, even though it was a preliminary visit. When I decided to purchase the vehicle, Mark made the process simple and also seemed to have a great working relationship with other members of the Pacific Audi team. Everyone there seemed truely happy and very service oriented. If I had to do it all again, I wouldn't want to change a thing. More

Leased a 2005 S4 from Nathan five years ago. Called him up, he gave me an approx price, told him what I could pay and he found me a 2011 S4 that met all of my requirements. Mailed me paperwork with a retu up, he gave me an approx price, told him what I could pay and he found me a 2011 S4 that met all of my requirements. Mailed me paperwork with a return FedEx envelope and it was that easy. At pick up, the other Salesperson (I forgot his name) who I worked with on this transaction, gave me a detailed overview of the car's features and I was all done. Look forward to purchasing the hybrid Q5 when it comes out later this year from Pacific Audi. More

Pacific Audi, and my sales rep, Ryan Shipton, provided me with one of the best car buying / leasing experiences I have ever had. The dealership was clean and professional and Ryan was as accommodating, infor with one of the best car buying / leasing experiences I have ever had. The dealership was clean and professional and Ryan was as accommodating, informative, helpful and knowledgeable as any customer could possibly ask for. I would highly recommend Pacific Audi and Ryan Shipton to anyone looking to buy or lease an Audi. More

I had a very positive experience with this dealership and with the representative, Ryan. He spent time explaining all the gadgetry and features of my R8, and was able to quickly assist with the trade-in pro with the representative, Ryan. He spent time explaining all the gadgetry and features of my R8, and was able to quickly assist with the trade-in process. Ryan was friendly, knowlegable, and not agressive. Will repeat when my lease is up, and highly recommend this dealership, and Ryan in particular. More

I love that this dealer offers loaner Audis as opposed to the Fords/Nissans you get from Enterprise/Hertz from other dealers. I did have a problem with the lack of customer service when I called. I would f the Fords/Nissans you get from Enterprise/Hertz from other dealers. I did have a problem with the lack of customer service when I called. I would frequently get recorded messages stating no one was available when I called. Colin was very on top of things though. He wasn't exactly what I'd call "super friendly," but he'd call to update me on what was going on. The service itself wasn't always done completely, but I believe that was due to Audi's lack of knowledge of what was wrong with the car, as opposed to that of this specific dealer's. More