Audi Pacific

I bought my car on 7/23/10 and today is 1/16/11. I am still waiting for my registration. If I knew it would take this long, I would have never signed the DMV power of attorney. This delay is unnaccepta still waiting for my registration. If I knew it would take this long, I would have never signed the DMV power of attorney. This delay is unnacceptable. I have been working with Finance to get this resolved as soon as possible, but it has taken too long. I'm very frustrated and disappointed with the overall service. More

Fred was very helpful in his willingness to find a vehicle that met my qualifications and priorities. He was extremely helpful in describing the features of the car so that I had few questions by the vehicle that met my qualifications and priorities. He was extremely helpful in describing the features of the car so that I had few questions by the time we were done with the test drive. He made me feel very confident about my purchase. More

I had just totalled my Audi A4 and was looking to replace it. I got my money from insurance and I located the A5 I wanted at Torrance. All of the other dealers I had worked with didn't seem to really take me it. I got my money from insurance and I located the A5 I wanted at Torrance. All of the other dealers I had worked with didn't seem to really take me seriously since I am young and didn't think I could actually buy the vehicle. Fred and Bernie both made leasing this car as easy as possible. I cannot thank them enough for a smooth transaction. More

Excellent communication. Staff knowledgeable and friendly. No "hustle." All very professional. Was referred by my car broker Peter Arkin who is very knowledgeable and careful about to whom he wou friendly. No "hustle." All very professional. Was referred by my car broker Peter Arkin who is very knowledgeable and careful about to whom he would refer. My only problem is that I live too far away to be able to use Pacific Audi for my routine service. But I do plan to use them for major items if and when they arise. More

Ryan Shipton and the others at Pacific Audi all have expert knowledge of the Audi product and sales process. They are all friendly and professional. All questions were answered, emails and phone calls expert knowledge of the Audi product and sales process. They are all friendly and professional. All questions were answered, emails and phone calls promptly returned with a reply. My purchase lasted nearly 5 months from the time I ordered the car until we completed the sale, as I ordered a specific model that was new and I went to Europe with my family to pick up the car (and drive it for an extended period of time) before it was shipped to California. During this time I had many interactions with Ryan and his staff and have only positive things I can say about them. The nature of European Delivery has unique challenges and uncertainties, Ryan and his staff made all the arrangements and everything went very smoothly. I look forward to purchasing another Audi next year from Ryan Shipton, and recommend him and the dealership to anyone wishing to purchase an Audi product. More

I bought my first new car at Pacific Audi--a red with beige interior A3 TDI. As it turns out a red A3 TDI with beige interior is hard to find. After getting the run around from a number of other dealer beige interior A3 TDI. As it turns out a red A3 TDI with beige interior is hard to find. After getting the run around from a number of other dealers in the Los Angeles area I happened upon Pacific Audi who took my color request seriously and ordered the car for me at a fair price. I initially purchased the car from a salesman named David who at some point during the time my car was being made left Audi for Mercedes. At that time Bernie, dealt with me. At first it seemed my initial agreement for Christmas delivery with David would not be honored but after reminding Bernie about it I did indeed receive my car in time for Christmas. It did not come with a big red bow as David had promised but I didn't speak up about it when I picked up my car and I'm pretty sure David didn't pass on that part of the deal to Bernie. Shaun explained all the bells and whistles on my A3 and did a fine job doing so. After he was finished I was able to easily use the navigation system to find the nearest Indian restaurant. Because we were in the middle of an epic downpour in Los Angeles at the time I picked up my car, Bernie threw in a free detail for my new A3. I can't wait to go back and redeem the offer and maybe I'll even get the big bow I was hoping for. I would recommend Pacific Audi to friends and family and hope to go back for any service needs my new car my have. I think Pacific Audi is a friendly business that treats their customers with respect and integrity. More

I have purchased and leased vehicles from Pacific Audi for the past 3 or so years. The main reason why I remain loyal is that they understand my time is valuable - they do not run me around in a typical c for the past 3 or so years. The main reason why I remain loyal is that they understand my time is valuable - they do not run me around in a typical car sales environment. I tell them what I can work with and they help me choose a vehicle that fits. Paperwork is quick, everyone is always friendly. They go out of their way to make things work. This also goes for the service department. Even though I have moved to the other side of LA, I will still remain loyal to Pacific Audi. More

Angel was great to work with! He was helpful, honest and explained everything to me in detail and I felt that he was not trying to 'pull one over on me'. I would definitely recommend him and this dealership explained everything to me in detail and I felt that he was not trying to 'pull one over on me'. I would definitely recommend him and this dealership to anyone. I like my car and am happy with my treatment. More

Pacific Audi is a great dealership. My car buying experience was super simple. Ryan, my sales rep, was amazing, easy to work with, and made the process stress-free. I left the dealership feeling ec experience was super simple. Ryan, my sales rep, was amazing, easy to work with, and made the process stress-free. I left the dealership feeling ecstatic and confident in my purchase. I absolutely love my car (more than I ever even thought I would). Ryan provided me with great information and recapped me on all the details associated with the car and its functions and features. Not only was my purchasing experience great, but my service appointments have also been amazing. The entire office (from sales, to service, to finance) is extremely helpful, friendly, and knowledgeable. I would recommend Pacific Audi to anyone who is interested in purchasing a car. I can attest that you will walk away completely satisfied. I will be back in a couple of years (when my lease is over) to get another Audi! :-) Best, Ashley More

We recently brought our Q7 from Pacific. I came all the way from San francisco. Pacific Audi Rocks in terms of customer service. I do recommend to my friends.I checked the car, paid money and got out. tha way from San francisco. Pacific Audi Rocks in terms of customer service. I do recommend to my friends.I checked the car, paid money and got out. thanks for making luxury car purchase so smooth. More