Audi Oxnard

My entire experience purchasing the Audi Q5 was made easier. Tyler came down 70 to Los Angeles to deliver the car, and made signing the paperwork easy! In the past, I waited on average 6 hours in a da easier. Tyler came down 70 to Los Angeles to deliver the car, and made signing the paperwork easy! In the past, I waited on average 6 hours in a dank office while the sales reps churned out papers or procrastinated or stalled; but Tyler was professional, informative, and VERY easy to work with. He is approachable and knowledgeable of his product. He took the time to show me all the car's features, and considering I am not tech savvy, I was not intimidated working the added features after his tutelage. I am so pleased with my ENTIRE purchase! More

We were looking for a pre-owned Audi Q7 that had low mileage and a great price. Mitch was easy going, no pressure...the type of dealer I look for. Mitch was concerned about our needs and making sure t mileage and a great price. Mitch was easy going, no pressure...the type of dealer I look for. Mitch was concerned about our needs and making sure that the service was excellent, answering all my concerns and questions about the vehicle we were considering. Mitch responded to both my calls and emails promptly, something that I appreciate in today's busy business world. Once we agreed to the price, Mitch made the deal seamless. When we picked up the Q7, Mitch explained in detail all the functions of the various systems. This is our first Audi and we are very pleased with the overall experience we had in purchasing this vehicle from DCH Audi of Oxnard. Dion was helpful in explaining the financing, which was a better rate than my credit union. We didn't spend a long time in the office doing paperwork. Overall, this experience for both of us was pleasant and easy. I would highly recommend Mitch to my family and friends in the market for a terrific experience and a fantastic vehicle. More

I have a personal relationship with a nearby competing dealership, and will admit, I was skeptical of experiencing the same customer service I receive at the competing dealership because of the personal t dealership, and will admit, I was skeptical of experiencing the same customer service I receive at the competing dealership because of the personal tie. When Robert Duarte, spent the one on one time with me explaining how the Audi I was considering purchasing competed with the BMW, I was pleasantly surprised by his expertise, knowledge of both the Audi and BMW brands, and most importantly his above and beyond customer service. I am a overwhelmingly busy professional, so when Mr. Duarte offered to bring a test drive car to my office, I was pleased to experience a mutual sales person who takes customer service to a whole new level. More

After researching cars for several weeks and visiting about every dealer in the area I finally decided to purchase an Audi. DCH Audi of Oxnard is by far the best dealership I have ever been to. I was ple about every dealer in the area I finally decided to purchase an Audi. DCH Audi of Oxnard is by far the best dealership I have ever been to. I was pleasantly greeted by Kevin Soufi. He was extremely friendly and knowledgeable of the vehicles. He took the stress out of purchasing a car. After falling in love with an A4 Kenny Thompkins took his time to get me a great value for my trade in, low interest rate and amazing price on my new car! This is the first time I have left a dealership feeling I was truly taken care of. I highly recommend visiting Kevin Soufi and Kenny Thompkins to purchase your next vehicle! More

I couldn't have had any better of an experience with DCH Audi of Oxnard. Kenny Thompkins was truly exceptional. Not only did I end up with a beautiful car but the ease in the process and enjoyable experien Audi of Oxnard. Kenny Thompkins was truly exceptional. Not only did I end up with a beautiful car but the ease in the process and enjoyable experience guarantees my business in the future. I currently have other family members now going through Kenny and DCH Audi Oxnard because of my great experience. From someone who has dealt with many dealerships and salesmen this is my highest reccomendaton! More

My overall experience with Mitch and the Audi dealership was good. However, Since I purchased a used vehicle from Audi, the old owner had not provided both keys for the vehicle. After several months and n was good. However, Since I purchased a used vehicle from Audi, the old owner had not provided both keys for the vehicle. After several months and numerous calls to Audi, they finally replaced the second key with a new one. When I asked why it took long and why it took so many calls to Audi to get a second key, I was told that someone had "dropped the ball". I was assured that eventhough the second key had been replaced, the old owner would be contacted and I would get that key. Almost ten (10) month later, I have not heard from Mitch or Audi, other than being asked to rate the dealership. I have not yet received the third key as I was told. I clearly understand that Audi had met their obligation to me to get the second key replaced, but I never should have been told I would get a third key, then not hear from Mitch or Audi again. AS in the beginning, Audi has had a difficult time meeting their word to me. If it was not for my persistent calls, I would have never received a second key as promised. And again, Audi is not living up to their word on the third key. More

get service. made things so easy &answered all the questions we had. very knowledgeable. worked with what we could offer & still us a great deal! questions we had. very knowledgeable. worked with what we could offer & still us a great deal! More

Great service: Mitch went over and above on this deal. Really worked with me to find me the best car at a price I could afford. Really worked with me to find me the best car at a price I could afford. More

David was very helpful and thorough in helping me search for a very unique car. He provided all additional information I requested and was very fair in negotiating a price. I would gladly do business with for a very unique car. He provided all additional information I requested and was very fair in negotiating a price. I would gladly do business with David DHC Audi again. More