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Audi Owings Mills - Service Center

Owings Mills, MD

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118 Reviews

118 Reviews of Audi Owings Mills - Service Center

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July 10, 2020

Best, as always! Tom always takes great care of this vehicle as well as making sure that everything is neat and orderly. We enjoy your experience here. More

by Elizabeth R.
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Jul 13, 2020 -

Audi Owings Mills responded

Hi Elizabeth! Thank you so much for sharing your experience working with Tom! We're so happy to read that you received A++ service from him! Thanks for choosing Audi Owings Mills!

July 04, 2020

In for 45k mike service, Tom was great, I enjoyed fast and efficient service visit! Car wash and vacuum was a pleasant bonus and much appreciated. Thanks More

by GJ audi 73
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Jul 06, 2020 -

Audi Owings Mills responded

Thank you so much for taking the time to review your service experience. We're so happy that Tom made your experience top-notch. Thank you for choosing Audi Owings Mills!

June 11, 2020

Tom was excellent!! He provided great customer service from start to finish. He kept me informed on the status of my car via text messaging. Thanks again Tom! More

by Me
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Jun 17, 2020 -

Audi Owings Mills responded

Hello! Thank you so much for taking the time to review your experience working with Tom! We're glad he could assist you with your vehicle's service. Thank you for choosing Audi Owings Mills!

May 29, 2020

They did a great job on my car. They were communicative, timely, and couldn’t have been nicer I will definitely use them again in the future. Well done More

by Steve
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Jun 01, 2020 -

Audi Owings Mills responded

Hi Steve! Thanks so much for your fantastic feedback! We're happy you were pleased with our high level of service. Thanks for choosing Audi Owings Mills!

May 29, 2020

Great service at Audi Owings Mills. Always goes over and above. Texts with updates, explains everything, remembers the car and customer, follows up with technicians all day. More

by MultipleAudiOwner
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Jun 01, 2020 -

Audi Owings Mills responded

We LOVE reading feedback like yours. Thank you for being part of our Audi family. We'll always be here for your service and sales needs!

May 22, 2020

This dealership is great! Very customer oriented from the time you enter to the time you leave. The service department takes great care of my vehicle. More

by Carol
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
May 28, 2020 -

Audi Owings Mills responded

Hi Carol, Thank you so much for sharing your review. We're glad Jess and our service department took such great care of you. Thank you for choosing Audi Owings Mills for your service needs!

May 22, 2020

Everything was done well and in a timely manner. I have always been happy with the service received. Just sorry there wasn’t a car wash due to virus. More

by jpbartlett21
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
May 28, 2020 -

Audi Owings Mills responded

We truly appreciate you taking the time to post a review about your experience. We're sorry that we couldn't wash your vehicle at the time, but we promise we'll make up for at future services. Thank you for your continued trust in Audi Owings Mills!

May 03, 2020

The sales and service departments are the best that I have experienced in over fifty years of car ownership. Tom, Jess, and Wayne are the best. Also DuBois in sales is excellent! More

by alonzaw
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN, DUBOIS KELLY
May 03, 2020 -

Audi Owings Mills responded

Thank you for such a raving review of our sales & service departments. It's our #1 priority to ensure you receive nothing but honesty, courtesy and respect at our dealership. We're glad you felt as if we did our job! Thank you again for trusting Audi Owings Mills with your automotive needs!

April 27, 2020

I have always received top notch professional service from the team at Audi OM!! This has not changed even in this current climate as my recent experience can attest to. More

by jbiedy
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN, KALAH HOUSTON, CHARISMA THOMAS, CAROLYN GAMEZ
May 03, 2020 -

Audi Owings Mills responded

Thank you for taking the time to share your service experience with the DealerRater community. We're glad we could provide you top-notch service. Thank you for continuing to choose Audi Owings Mills for your service needs!!

April 22, 2020

We were extremely pleased with the expedited service we received. The customer service representative was extremely helpful in getting the repair done in a timely, professional, and at a low cost. More

by Lou
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Apr 27, 2020 -

Audi Owings Mills responded

Hi Lou! Thank you so much for taking the time to post a review about your service experience. We're glad you were so pleased with the high level of service that Jess provided. We truly appreciate your kind feedback and it's a pleasure working with you!

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