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Audi Owings Mills

Owings Mills, MD

4.6
267 Reviews
Audi Owings Mills, located in Owings Mills, Maryland, is a premier Audi dealership serving the greater Baltimore area. In August 2022, Sonic Automotive—a Fortune 500 company and one of the largest automotive retailers in the United States—acquired Audi Owings Mills, marking its eighth Audi franchise and 112th franchised dealership overall. As part of Sonic Automotive, Audi Owings Mills offers a wide selection of new and pre-owned Audi vehicles, along with manufacturer-authorized parts and services. The dealership is committed to providing a world-class guest experience, quality vehicles, and competitive pricing. Sonic Automotive operates over 100 dealerships across 13 states and 25 major metropolitan markets, representing approximately 24 different automotive brands, with a focus on luxury and import brands. Audi Owings Mills is located at 9804 Reisterstown Road, Owings Mills, Maryland.
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 267 reviews

February 23, 2022

Jess is great. Very friendly and knowledgeable. He kept me informed all morning. Thank you for your help! More

by heather.lev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
February 15, 2022

I am always happy with this dealership. I’ve had my 2014 Audi serviced here since moving to Maryland a few years ago and have alway been greeted warmly and treated with respect and courtesy More

by Lauric45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUBOIS KELLY
February 08, 2022

I am in love with this dealership. The customer service I received from Kevin was impeccable. Story time- I was looking for a new car and I always felt uneasy. The salesperson wasn’t friendly or just aggress More

by Saphroniadw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan- Manager , KEVIN DEFORD
February 03, 2022

This dealership has been very helpful with the recalls on my Audi A4. They kept the communication open when there was a delay with certain parts (supply chain ugh) and got me car back as soon as possible. I More

by carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
February 03, 2022

Our visit was GREAT! Dealership was thorough and kept us informed of everything along the way. A part was required so the vehicle was kept a few extra days. Once complete a video of everything was sent an More

by imluvinlyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
January 20, 2022

Called and Jeff arranged to get me in immediately. The service was completed ther next day and I was very happy with the work done. I will continue to use the service here in Owings MIlls. More

by rdaniel5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
January 17, 2022

No problems- anticipated my concerns, called in a timely manner -explained problems and repair- met my time constraints More

by george
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
January 17, 2022

Had a great experience on my visit for the annual service. The staff is very knowledgeable, co-operative and welcoming. More

by aliraza957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
January 15, 2022

Everyone was friendly, it was clean and they practiced social distance. I highly recommend Audi of Owings Mills More

by Mandee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
September 29, 2021

Primarily using Audi service, I’m extremely impressed and pleased with that relationship. Excellent communication and technical/mechanical skill sets. I couldn’t be more pleased. More

by spglascoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Feb 03, 2022 -

spglascoe responded

As usual with Audi Owings Mills and specifically Jess Wildasin (my Service Advisor), I couldn't be more satisfied with their levels of professionalism, courtesy, knowledge and communication during the entire service process. This superb service approach is not new, but an extension of fantastic service experiences throughout the years.

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