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Audi Owings Mills

Owings Mills, MD

4.6
260 Reviews
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 260 reviews

January 17, 2022

Had a great experience on my visit for the annual service. The staff is very knowledgeable, co-operative and welcoming. More

by aliraza957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
January 15, 2022

Everyone was friendly, it was clean and they practiced social distance. I highly recommend Audi of Owings Mills More

by Mandee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
September 29, 2021

Primarily using Audi service, I’m extremely impressed and pleased with that relationship. Excellent communication and technical/mechanical skill sets. I couldn’t be more pleased. More

by spglascoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Feb 03, 2022 -

spglascoe responded

As usual with Audi Owings Mills and specifically Jess Wildasin (my Service Advisor), I couldn't be more satisfied with their levels of professionalism, courtesy, knowledge and communication during the entire service process. This superb service approach is not new, but an extension of fantastic service experiences throughout the years.

September 26, 2021

The Service analysts there are fantastic very informative and knowledgeable. I would recommend this center only because of the analysts there. More

by Ms. K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE, JESS WILDASIN
September 24, 2021

Very comfortable during my 2 hour visit. Surroundings comfortable and drinks available if wanted. I appreciate the bathroom so close if needed. Workplace very nice. Service went well and I was especiall More

by Erma Caplan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
September 15, 2021

Just had our Audi A4 allroad serviced. Great experience, as always. Many thanks to Tom D and the Audi OM crew! Fast, efficient, excellent attention to detail. More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
September 13, 2021

The entire experience I have had with Audi of Owings Mills has been very good. Mickey was a wonderful sales associate and made the buying of a new car so easy. The service department was efficient and p More

by Simi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Sep 15, 2021 -

Audi Owings Mills responded

Hi Simi, Thank you so much for taking the time to post your review about our Audi team. We're lucky to have you part of our Audi Owings Mills family!

September 11, 2021

Great service team here. Very communicative. I never feel they are doing something that doesn’t need to be done. If you own an Audi, I highly recommend you bring it here for service. More

by jcd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE, JESS WILDASIN
Sep 15, 2021 -

Audi Owings Mills responded

Thank you so much for taking the time to review our service department. We are so glad that your experience with us exceeded your expectations. Thank you for choosing Audi Owings Mills!

September 04, 2021

Hello my name is Cynthia Richardson I came to have my vehicle service on 9/1/21.. Jess Wildasin customer service is great to me. More

by SENAPOO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Sep 08, 2021 -

Audi Owings Mills responded

Hi Cynthia, Thank you for sharing your feedback about Jess. We're so glad your experience with him was A+!

August 24, 2021

Tom is great. Very thorough and knowledgeable. Exceeded my expections. Everyone very positive and pleasant. My husband owns and Audi and we both like Owings Mills Audi! More

by owelbourn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Sep 08, 2021 -

Audi Owings Mills responded

Thank you for your great feedback about Tom! It's our #1 priority to exceed your expectations. We're glad we accomplished that goal! Thanks for your confidence and trust in Audi Owings Mills.

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