Audi Owings Mills

The dealership has been professional and courteous in handling the services I have requested and required. They have been consistent in keeping scheduled appointments made and offering a clean and attrac handling the services I have requested and required. They have been consistent in keeping scheduled appointments made and offering a clean and attractive customer waiting area. The times of waiting for services in the waiting area have been fairly accurate. In general, I have been very satisfied with the operation and service of this dealership. More

My experience was very positive. Jess was excellent. He kept me informed all along the way and was very professional. I just wish that they had more loaner cars. Not having a lo Jess was excellent. He kept me informed all along the way and was very professional. I just wish that they had more loaner cars. Not having a loaner adds a complicating element that you should not have to deal with given the investment made in the car in the first place. More

The service department, namely Tom, was extremely committed to making certain my older Audi A5 was well taken care of. I highly recommend them. committed to making certain my older Audi A5 was well taken care of. I highly recommend them. More

Jess is great. Very friendly and knowledgeable. He kept me informed all morning. Thank you for your help! Very friendly and knowledgeable. He kept me informed all morning. Thank you for your help! More

I am always happy with this dealership. I’ve had my 2014 Audi serviced here since moving to Maryland a few years ago and have alway been greeted warmly and treated with respect and courtesy I’ve had my 2014 Audi serviced here since moving to Maryland a few years ago and have alway been greeted warmly and treated with respect and courtesy. When I needed a replacement due to my accident, I was happy to find the perfect car and to be assisted by a salesman who was friendly, knowledgeable, and not pushy. He made the car buying experience a lot less stressful! More

I am in love with this dealership. The customer service I received from Kevin was impeccable. Story time- I was looking for a new car and I always felt uneasy. The salesperson wasn’t friendly or just aggress received from Kevin was impeccable. Story time- I was looking for a new car and I always felt uneasy. The salesperson wasn’t friendly or just aggressive. It was just the little whispers that received. So one Monday afternoon I ride to Audi Owings Mills and I see my car. Kevin came out, greeted me and it was the best experience I’ve had of buying a car. Kevin is knowledgeable and full of laughs. He and Dan (manger) were a pleasure to work with. Thank You fellas More

This dealership has been very helpful with the recalls on my Audi A4. They kept the communication open when there was a delay with certain parts (supply chain ugh) and got me car back as soon as possible. I my Audi A4. They kept the communication open when there was a delay with certain parts (supply chain ugh) and got me car back as soon as possible. I will definitely be back for future service. More

Our visit was GREAT! Dealership was thorough and kept us informed of everything along the way. A part was required so the vehicle was kept a few extra days. Once complete a video of everything was sent an informed of everything along the way. A part was required so the vehicle was kept a few extra days. Once complete a video of everything was sent and it was very detailed and informative saving tons of time at pickup. Everyone was very friendly. It was a very good experience as always! More

Called and Jeff arranged to get me in immediately. The service was completed ther next day and I was very happy with the work done. I will continue to use the service here in Owings MIlls. service was completed ther next day and I was very happy with the work done. I will continue to use the service here in Owings MIlls. More

No problems- anticipated my concerns, called in a timely manner -explained problems and repair- met my time constraints manner -explained problems and repair- met my time constraints More