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Audi Owings Mills
Owings Mills, MD
267 Reviews
Audi Owings Mills, located in Owings Mills, Maryland, is a premier Audi dealership serving the greater Baltimore area. In August 2022, Sonic Automotive—a Fortune 500 company and one of the largest automotive retailers in the United States—acquired Audi Owings Mills, marking its eighth Audi franchise and 112th franchised dealership overall.
As part of Sonic Automotive, Audi Owings Mills offers a wide selection of new and pre-owned Audi vehicles, along with manufacturer-authorized parts and services. The dealership is committed to providing a world-class guest experience, quality vehicles, and competitive pricing.
Sonic Automotive operates over 100 dealerships across 13 states and 25 major metropolitan markets, representing approximately 24 different automotive brands, with a focus on luxury and import brands.
Audi Owings Mills is located at 9804 Reisterstown Road, Owings Mills, Maryland.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 267 reviews
December 31, 2020
Took car in for annual servicing. Jess and the service department team are great to work with. From scheduling to pick-up a super experience. Many thanks. department team are great to work with. From scheduling to pick-up a super experience. Many thanks. More
by Carol
Employees Worked With
JESS WILDASIN
December 09, 2020
Took my car in for an oil change. Get my car back and it’s noticeably low on fuel, my drivers seat was all sorts of messed up, and my drive settings were pulled up on my car. So whatever tech worked on m it’s noticeably low on fuel, my drivers seat was all sorts of messed up, and my drive settings were pulled up on my car. So whatever tech worked on my car saw my carbon fiber intake and decided to go for a joy ride. NOT okay. I called today to speak to a service MANAGER. And a service WRITER (Jess) answered and told me the tech doesn’t have a “trigger finger” for fancy cars and would never do that. Said they logged a mile and a half on my car which is normal for service. Which 1 makes no sense given the service bay is less than 100 yards from where I put my car. And I was down so much fuel, with a trip logged at 18mpg. Also said the drive select comes up automatically when they do service which is NOT true. I expect this behavior from a jiffy lube type place not a freaking Audi dealer. Will never take my car here ever again. More
by cmkutchey
Employees Worked With
The tech that worked on my car should be fired, JESS WILDASIN
November 29, 2020
Great service by Tom! He got me in and out for an oil change right before closing and it was completed in no time! I will be returning for all of my service needs change right before closing and it was completed in no time! I will be returning for all of my service needs More
by Nelle90
Employees Worked With
TOM DINATALIE
November 27, 2020
Great service. Excellent follow up by my salesman, Dubois. Process was easy. Highly recomend this Audi dealership.Head over heels above the competitor dealership in this area Dubois. Process was easy. Highly recomend this Audi dealership.Head over heels above the competitor dealership in this area More
by asdavis35
Employees Worked With
Dan in Finance, DUBOIS KELLY
November 19, 2020
Tho dissatisfied with the vehicle, the service is consistently excellent. My primary service professional, Jess; along with Tom and the service manager Wayne are customer focused, professional and c consistently excellent. My primary service professional, Jess; along with Tom and the service manager Wayne are customer focused, professional and courteous. The service professionals grade is “A.” The excessive time & inconvenience in the shop is graded “D-minus.” More
by Gary
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
November 19, 2020
Clean environment and great customer service. Reps were polite, friendly and very helpful, especially DuBois Kelly. Mr. Kelly was very kind and he earned my business. polite, friendly and very helpful, especially DuBois Kelly. Mr. Kelly was very kind and he earned my business. More
by jonearl
Employees Worked With
ROBERT WILLIAMS, DUBOIS KELLY, Kyle Detling
November 13, 2020
Jess was awesome, my car was returned detailed and waxed looked brand new. Jess was super helpful and friendly.. It was a good experience and they provide good customer service. looked brand new. Jess was super helpful and friendly.. It was a good experience and they provide good customer service. More
by rcanawati
Employees Worked With
JESS WILDASIN
November 02, 2020
Always have treated me well. Jess and Tom are great. Mickey Soloman was the Technology Audi Connect Genius and Now is in Sales! Gary cohn Mickey Soloman was the Technology Audi Connect Genius and Now is in Sales! Gary cohn More
by gcohncfp
Employees Worked With
Sai Seng the mechanic , TOM DINATALIE, JESS WILDASIN
November 01, 2020
This could not have been a better experience from start to finish. Tom is awesome and made me feel welcome and provided incredible service. The waiting area was perfect and I was able to get work done wh to finish. Tom is awesome and made me feel welcome and provided incredible service. The waiting area was perfect and I was able to get work done while my car was serviced. I showed up early and they took my car right away which was really great. More
by Julia S
Employees Worked With
TOM DINATALIE
