Audi Orange Park

My husband and I purchased an Audi A4.We went to several dearlerships that day and the Audi dealership in Jacksonville was my favorite. Alex was very helpful in answering any questions that we had and very dearlerships that day and the Audi dealership in Jacksonville was my favorite. Alex was very helpful in answering any questions that we had and very friendly. When we our in the market for new cars we will be going back to the Jacksonville Audi to see Alex. More

Alex was very responsive & helpful. Would recommend anyone to him.......... The only area for improvement would be to clarify roles; Alex vs. Spenser (his boss). I had a situation where I had gotten anyone to him.......... The only area for improvement would be to clarify roles; Alex vs. Spenser (his boss). I had a situation where I had gotten a call from Alex, and before I had a chance to return the call i also got a call from Spenser. I returned the calls in order that i received them, but Alex knew nothing of the details spenser had left in his message. This left me with confusion on who I was dealing with and who was my primary contact. it all worked out, but gave me cause for pause........ More

I bought a new 2010 Q5 a few months back. The sales staff and the manager are very professional and accommodating. I recommend this dealership to anyone looking for a new or used car. Very good experience ov and the manager are very professional and accommodating. I recommend this dealership to anyone looking for a new or used car. Very good experience overall. More

Alex was very personable, professional and accommodating. He was very knowledgable and informative. I highly recommend him to anyone looking for a vehicle. The finace manager was very helpful in finding fin He was very knowledgable and informative. I highly recommend him to anyone looking for a vehicle. The finace manager was very helpful in finding financing for us. Thank you for a very positive experience! More

Overall great! Alex has a great attitude and the Overall great! Alex has a great attitude and the dealership is certainly willing to work with you! They have great low milage vehicles in stock an Overall great! Alex has a great attitude and the dealership is certainly willing to work with you! They have great low milage vehicles in stock and what you see on their website, they actually have in stock! Certainly browse their site first, as you get better pricing that way! More

I bought a new A5 from Alex because of his customer service and knowledge of the car. I'm from Orlando and chose to work with him over two other dealerships that were closer to home. He worked with m service and knowledge of the car. I'm from Orlando and chose to work with him over two other dealerships that were closer to home. He worked with me over the phone and via email. He was very responsive to my calls & emails, sent me pictures of the vehicle (pictures that he took, not stock photos) and even picked me up from the airport when I came in to buy. The paperwork was prepared and ready which was very helpful to me. I am very happy with my car and my choice to buy from him and this dealership. More

Jack and everyone else were very patient and friendly during the entire buying process. I am thoroughly satisfied with the customer service since the purchase of my vehicle. I have had no sense of neglec during the entire buying process. I am thoroughly satisfied with the customer service since the purchase of my vehicle. I have had no sense of neglection from this dealership as I have in the past from orthers. More

First time ever buying a car sight-unseen. Didn't need to see it! This is my fourth Audi. Yet, it was my first Audi with Audi Jacksonville. I had tried to deal with my local Audi dealer, but they were j to see it! This is my fourth Audi. Yet, it was my first Audi with Audi Jacksonville. I had tried to deal with my local Audi dealer, but they were just not up to the standards I was previously accustom to from my old Miami dealer. So after calling Audi Jacksonville, I began dealing with a salesman named Mark Johnson and he really stepped up the customer service to help me. We did everything over the phone and through email. He went out of his way to deliver outstanding customer satisfaction. Like way out-of-his-way, some 162 miles each way. He personally delivered my new 2010 Audi TT Roadster and took back my 2008 Audi TT Roadster (lease ended). Everything went smoothly from start to finish. He actually deserves a 10+ rating but it will only allow a 5. I would highly recommend Audi Jacksonville and Mark Johnson to anyone who demands the highest quality and exceptional customer service. Tressie Knowles Celebration, Florida More

We bought an Audi Q5 . Adam was our salesman. He was wonderful. Very congenial and very informative. He approached us immediately when we walked in. We came back the next day and he took us on anothe wonderful. Very congenial and very informative. He approached us immediately when we walked in. We came back the next day and he took us on another test drive and answered all our questions. We would highly recommend Adam and the entire dealership to everybody. More

Worked with Alex Flajardo with Audi Jacksonville over the phone and internet before driving to Jacksonville to pick up my new 2011 Audi Q7 TDI sight unseen. I told him what I was looking for 3 months ago. phone and internet before driving to Jacksonville to pick up my new 2011 Audi Q7 TDI sight unseen. I told him what I was looking for 3 months ago. I talked with other dealers in the SouthEast but, he was the only one who rose to the occasion. Everything went as expected. Their were no surprises. Great experience. More